On average, Australian customers renewing their home and contents insurance premiums pay 27 per cent more than new consumers.

Wait… what?!

Should service providers give faithful customers the best deal every time, or is it up to customers to shop around when contracts come up for renewal?

Listen to the story.

INTHEBLACK Out Loud brings you a curated selection of audio articles from CPA Australia's award-winning magazine, INTHEBLACK.

Stories span a wide range of topics, including business, career development and the economy, and offer key insights into strategic thought leadership and expert analysis.

INTHEBLACK Out Loud is presented by CPA Australia.

CPA Australia also publishes three podcasts, providing commentary and thought leadership across business, finance, and accounting: With Interest, INTHEBLACK and Excel Tips.

Search and subscribe on Spotify, Apple Podcasts, Amazon Music, Google Podcast or your favourite podcast app.

You can email the podcast team at [email protected]