In this episode of the Veterinary Viewfinder, Dr. Ernie Ward and registered veterinary technician Beckie Mosser, RVT, MPA, discuss a tough and often uncomfortable topic: what to do when a new hire isn't cutting it in your veterinary clinic. Whether handling animals, interacting with clients, or managing information, some employees struggle to meet the demands of the job. 

Dr. Ward and Beckie explore the signs that an employee may not have the necessary skills, the potential impacts on your practice, and, most importantly, how to address these issues professionally and effectively. They discuss strategies for providing support, offering training, and, when necessary, making the difficult decision to part ways. Tune in for practical advice on navigating this tricky situation to maintain a high-performing veterinary team.

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