Jim Shoemaker, Chief Legal Operations Officer of Miles & Stockbridge, joins the podcast to discuss how law firms can find a quick and meaningful return on their investment in AI by targeting hours that would otherwise end up being written down and never billed to clients at all. Shoemaker discusses how these written-down hours become a hidden tax on law firms and makes a compelling case that these hours can be the first targets for firms' AI efforts, potentially boosting firm revenue and profits while avoiding the loss of revenue that many lawyers fear AI adoption might bring.

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