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Host Keith Shaw talks with Marci Maddox, vice president of research and content for IDC’s Tech Buyer Digital Platform, about the ways in which artificial intelligence is shaking up the IT sourcing and procurement process for large companies. With agentic AI on the way and concerns around trust, accuracy and risk, how will AI be able to prove itself as a way to improve the procurement process?
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Host Keith Shaw talks with Marci Maddox, vice president of research and content for IDC’s Tech Buyer Digital Platform, about the ways in which artificial intelligence is shaking up the IT sourcing and procurement process for large companies. With agentic AI on the way and concerns around trust, accuracy and risk, how will AI be able to prove itself as a way to improve the procurement process?
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