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https://www.microsoftinnovationpodcast.com/709

What happens when you roll out cutting-edge AI tools like Microsoft 365 Copilot—only to watch them gather dust? In this episode, Vicki Holman, Ecosystem Architect at ANS, shares what really drives successful Copilot adoption. From cultural shifts to AI literacy, she unpacks the human side of AI transformation. Whether you're leading a rollout or just trying to get more from your license, this conversation is packed with practical insights and hard-earned lessons from the trenches.

🔑KEY TAKEAWAYS
- Adoption is everything: Without a clear change management strategy, even the    best AI tools will go unused.
- Copilot is a mindset shift: Superusers think “Copilot first,” using it as a sparring      partner to ideate, create, and refine.
- AI boosts accessibility: Copilot has been life-changing for neurodivergent users,    leveling the playing field in meetings and collaboration.
- Guardrails matter: Data governance, permissions, and tools like Microsoft                Purview must be in place before rollout.
- Prompt-a-thons work: Hands-on, collaborative workshops are a powerful way to    build AI literacy and confidence across teams.

🧰 RESOURCES MENTIONED
👉 Microsoft 365 Copilot – https://www.microsoft.com/en-us/microsoft-365/copilot
👉 Microsoft Purview – https://www.microsoft.com/en-us/security/business/information-protection/microsoft-purview
👉 ProSci Change Management Model – https://www.prosci.com/methodology/adkar
👉 Microsoft Loop – https://loop.microsoft.com/

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

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Thanks for listening 🚀 - Mark Smith