Executive Director Janelle Miller Moravek of Youth and Family Counseling takes us behind the curtain of what it really means to make HR the Executive Director’s greatest ally. This isn’t just an HR pep talk—it’s a dive into how transactional excellence, emotional intelligence, and succession planning can transform your organization’s culture, resilience, and impact.

Topics:

00:00 Introduction and Welcome 
01:50 About Youth and Family Counseling  
03:29 HR’s Role in Organizational Growth  
05:31 What Is Transactional Excellence?  
07:25 When Staff Leave: Root Causes  
08:54 Counseling Work vs Other Sectors  
11:08 HR as Organizational Design  
13:42 Planning Your Work, Working Your Plan  
16:00 Resilience in a Multigenerational Workforce  
17:23 Succession Planning Without Panic  
20:24 Cross-Training and Shared Leadership  
23:09 Mental Health for Mental Health Providers  
24:10 HR as Organizational Scaffolding  
25:22 Fractional vs Full-Time HR  
27:17 Real-Life Lessons from a Fortune 100 CEO  
28:29 Closing Thoughts and Key Takeaways  
31:15 Final Message: Stay Well to Do Well  

Janelle brings real-world insights from her 15-year journey leading a nonprofit mental health organization that grew from a $680,000 budget to $2.8 million and expanded to three locations. What’s her secret? A thoughtful, strategic approach to human resources.

“We’ve always had to create an experience for our employees that attracts the talent we need,” she shares. In a sector where nonprofits can’t match private sector salaries, Janelle emphasizes designing career ladders and crafting meaningful employee experiences as key levers in recruitment and retention.

She also doesn’t shy away from accountability: “We need to look back at ourselves. Our staffing changes often come about because of something we’ve done.” Her refreshing honesty sets the tone for a discussion that’s as practical as it is reflective.

From the nitty-gritty of job descriptions to navigating a multigenerational workforce and preparing for the “silver tsunami” of retirements, Janelle urges leaders to embrace HR not just as a compliance mechanism, but as strategic scaffolding that supports every function in the organization.

The episode explores how nonprofits—especially smaller ones—can structure succession planning without fear, cultivate middle management, and share leadership in ways that increase organizational capacity and decrease burnout.

As she puts it, “HR is scaffolding. It’s how you manage the work and the people—it can’t just be the ED holding it up.”

If you're a nonprofit leader navigating hiring woes, team development, or succession worries, watch this for a generous dose of real-world experience mixed with humor, clarity, and heart.

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