In this episode, host Matt Gjertsen shares a personal story about a mistake made early in her management career—talking too much and not empowering her team members. She explains how new managers often feel the need to prove themselves and end up dominating conversations, which can undermine team trust and engagement. Matt offers practical advice on shifting from providing all the answers to asking questions and encouraging others to contribute. The episode highlights the importance of stepping back, listening more, and allowing team members to have a voice, ultimately fostering a stronger, more confident team.