Major companies like Walmart have already embraced AI tools and made them an important part of their business operations. And OpenAI, the company behind ChatGPT, has been leading that field for a while. But after the turmoil inside the company late last year, some customers realized that being too reliant on any one company might be a mistake. Now, OpenAI competitors are moving in. WSJ tech reporter Tom Dotan joins host Alex Ossola to talk about what this means for OpenAI, and the AI industry at large.

Learn more about your ad choices. Visit megaphone.fm/adchoices