Windshield Time

Why People Don't Listen to You (and How to Fix It)


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Most people don't want your advice. They don't want you to fix their problem.

They just want to feel understood.

In this episode of Windshield Time, Chris Elmore and Brandon Cockrell unpack what it means to be a Super Communicator — someone who knows how to connect with people's needs before trying to change their minds.

They'll show you how DISC profiles, empathy, and body language can help you connect better — with your team, your customers, and your family.

Because once you know whether someone needs to be helped, heard, or hugged, you stop talking past people… and start reaching them.

You'll learn:

  • Why connection always comes before persuasion

  • How to adapt your communication to someone's DISC type

  • Why empathy builds trust faster than logic ever will

  • The three types of conversations (and how to spot them)

  • How great communicators make people feel seen

Communication isn't about words — it's about understanding.

📥 Download the FREE Objection Handling Playbook — loaded with scripts and strategies to help techs close more calls: https://www.servextra.com/objection-handling-playbook-download/

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Windshield TimeBy Chris Elmore

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