In this episode, we address why we had to take a 13-month break from our podcast to focus on fixing significant scalability issues in our business. Despite our steady growth, problem-solving demands outpaced our expansion, signaling a critical need for reevaluation. We delve into the areas of staffing, client success, and sales pipeline problems and emphasize the importance of strategic planning to sustain growth. Stay tuned as we share the transparent journey of identifying and resolving these challenges and offer insights for business leaders facing similar obstacles.

00:00 Introduction: The 13-Month Break
01:07 Thanking Our Loyal Listeners
01:39 Identifying the Scaling Problem
06:07 Staffing Issues Uncovered
10:04 Client Success Challenges
13:30 Sales Pipeline Problems
17:07 The Need for a Strategic Plan
18:56 Conclusion and Future Episodes