Cuyler Owens is CEO of Widewail, a reputation and customer experience platform for the auto industry

Cuyler joined Widewail as CEO in December, following nearly three years as chief revenue officer of TrustRadius, and time with Dell, Vmware and Dealerware.

Owens talks with Auto Remarketing senior editor Joe Overby about how Widewail is using artificial intelligence to help analyze Google reviews of car dealerships and make recommendations for dealers, the issues and topics that often surface in reviews, what's on the horizon for Widewail and more.