Wil talks about a humorous, frustrating experience when re-ordering Schedulefly stationery.

Like Dr. Emmett Brown said best - tiny decisions and interactions made now can have drastic effects on the future. Wes talks about an opportunity that could have erased the future as we know it.

Wil talks about how frequent changes in technology and products can be dreaded by customers who are looking for products and services they can rely on. Useful ones that don't keep changing.

Wil talks about a conversation he had with Van Nolintha - the owner of 2 very successful restaurants.

Wes talks about a lesson that's been learned over and over again - leaving fish to find bigger fish. It rarely ever works.

Wil talks about what makes a great independent restaurant successful - and it's not technology.

Wes talks about a customer that we lost due to them needing more from their scheduling software. Rather than add more software to try and grow with them - we congratulate them and send them on their way - so we can stay focused on the right places

Wil talks about our philosophy on not being here to serve all types of restaurants and why.

Wil talks about sales people and their incentive to bring on new business. In some cases, aggressive sales can actually back fire and tarnish the company's brand.

Wes talks about the the teeny tiny chance that mentioning Schedulefly to a restaurant owner would actually coincide with it being an important problem she is looking to solve. So rather than bother people, we let them find us -

when the time is right for them.