Winning Retail

On today’s episode, Sandy Gilsenan, Senior Vice President of Retail at Warby Parker, and Kim Nemser, Chief Merchandising Officer and Head of Product Strategy at Warby Parker, discuss revolutionizing and customizing the eyewear industry, using omnichannel tactics to create trust with customers, and Warby Parker’s journey to its 200th store.

On today’s episode, David Walmsley, Chief Digital & Technology Officer at Pandora, discusses using technology to customize the e-commerce experience, prioritizing bringing your whole company up to speed on digital transformation, and how these advancements are helping to reduce Pandora’s carbon footprint.

In today’s episode, Tim Moerman, Sustainability & ESG Director at Anheuser-Busch InBev in Europe, discusses meeting the consumer demand for sustainability, how he’s using technology for efficiency and transparency, and all that AB InBev is doing to support a future with more cheers.

This episode features an interview with Moritz Klaemt, Vice President for Digital Marketing & eCommerce at Henkel. As a CPG brand specialist in Henkel’s Laundry & Home Care Division, Moritz helps to drive consumer value and alleviate pain points through digital transformation.

On today’s episode, Moritz discusses Henkel’s digital community platform, “Ask Team Clean,” explains the difference between consumer centricity and consumer engagement, and touches on the future of AI.

This episode features an interview with Scott Ziegler, EMEA Retail Director at Havaianas-Alpargatas. For 38 years, Scott has worked with some of the most iconic brands in the apparel world, from Foot Locker in the U.S. to now Havaianas in Europe, which sells over 200 million pairs of flip-flops each year. 

On today’s episode, Scott walks us through their Madrid flagship location, makes a case for RFID, and explains what LMX Theory is and how he uses it to build out his teams.

This episode features an interview with Jonathan Muir, Global Director of Retail Activation at adidas. Since joining the iconic sportswear company in September, Jonathan has helped to take adidas’s brand campaigns and bring them to life in stores.

On today’s episode, Jonathan walks us through their Berlin flagship location, makes a case for app integration being retailers’ number one priority, and reveals why he thinks sneakers create such an emotional bond with customers.

This episode features an interview with Dean Frew and Johan Stenström, CTO & SVP of SML Group and Supply Chain Developer at Stadium, respectively. SML recently partnered with Stadium to provide their item-level RFID solutions, helping increase inventory accuracy at the Swedish sports retailer to 99.5%.

On today’s episode, Dean and Johan discuss the origins of their partnership, the buy-in needed for digital transformation, and why the most successful retailers are the ones challenging their assumptions about inventory accuracy.

This episode features an interview with Simone Sweeney, Vice President Global Retail Development at The LEGO Group. Since 2015, Simone has helped develop, lead, and implement global retail programs for the nearly 90 year-old brand.

On today’s episode, Simone discusses the concept of “retailtainment,” the challenges of opening 300 stores in over 40 countries over the last two years, and how technology plays both an inspirational and practical role.

This episode features an interview with Antonia Johnstone, CEO of Sign of the Times. For over 45 years, Sign of the Times has been London’s premier luxury resale store, which Antonia acquired in 2019.

On today’s episode, Antonia discusses her journey as an entrepreneur, the complexities of her industry’s supply chain, and why fashion must reduce its environmental impact.

This episode features a recap of NRF 2022: Retail's Big Show, which took place in New York City from January 16th-18th.

On today’s episode, we hit the convention floor and hear from various companies about how they are tackling some of retail's most pressing matters, from staffing shortages to supply chain issues to leveraging massive amounts of data.