Wired to Work with Jess Chapman

By Jessica Chapman

Wired to Work is a podcast about how people really work, and how we can work better, together.

Hosted by workplace strategist Jess Chapman, each episode blends neuroscience, leadership, and human ins... more

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FAQs about Wired to Work with Jess Chapman:

How many episodes does Wired to Work with Jess Chapman have?

The podcast currently has 56 episodes available.

Wired to Work with Jess Chapman episodes:

September 17, 202520.5 | Just Ask Jess: Smarter Onboarding Without the Overwhelm
Onboarding doesn’t have to mean endless PowerPoints or a “sink or swim” experience. In this bonus Q&A edit, Jess breaks down how to streamline the process—using checklists, templates, e-learning, and structured check-ins—to set new hires up for success without draining your time. Whether you’re scaling fast or just trying to bring more structure to your team, Jess shares practical tips for building an efficient, people-first onboarding system.
Chapters
(00:00:00) - A Question For The Amazing Roz
(00:00:20) - Mail Bag Question #271
(00:00:32) - Onboarding and Probationary Period
...more
5min
September 15, 202520 | Great Salespeople Ride Shotgun: A Conversation on Empathy, EQ & Better Selling with Susan Englehutt
Great sales isn't about driving the deal—it's about riding shotgun.
In this episode, Jess sits down with Susan Englehutt to unpack why successful salespeople let their buyers take the wheel. From emotional intelligence and genuine empathy to navigating buyer dynamics with authenticity, Susan shares how rethinking the sales process as a journey you're taking together—not a race you're trying to win—leads to better conversations, stronger relationships, and growth that sticks.

Chapters
(00:00:00) - Unlock Your People: Sales Podcast
(00:01:00) - How to Transform the Sales Process
(00:04:12) - The Real Value of Relationship in Sales
(00:09:35) - The Change in the Sales Process
(00:11:17) - The Salesperson's Place
(00:13:23) - In the Elevator With Sales Teams
(00:17:13) - Coaching with Empathy
(00:20:04) - How to Get a Technical Person to Lead
(00:25:08) - Does the Need for More Salespeople Matter?
(00:31:29) - We Can't Find Enough Salespeople
(00:34:25) - Top Executives on How To Sell to Customers
(00:34:58) - Another Question From the Mail Bag
(00:35:28) - Onboarding our New People
(00:39:33) - Onboarding
...more
41min
September 08, 202519 | Culture Clashes, 360 Feedback & Leadership Confusion: A Just Ask Jess Episode on Clarity, Communication & Getting Unstuck
In this first-ever Just Ask Jess mailbag episode, Jess answers listener questions on merging company cultures, making 360 feedback actually useful, and dealing with confusing leadership. It’s all about clarity, communication, and what really gets in the way of teams working well together.

Chapters
(00:00:00) - Interviewing Your People
(00:00:50) - Interviewing Just Ask Jess
(00:01:23) - Merger & Acquisitions: The Culture
(00:06:25) - What are you doing to allow people to say goodbye to the old
(00:09:18) - What are 360s and Are They Worth It?
(00:12:24) - Questions for the Blind
(00:12:42) - How to Deal With a Boss Who Changes His Mind
(00:18:15) - Mailbag
(00:19:19) - Talking Sales
...more
20min
September 04, 202518.5 | Just Ask Jess: They Didn’t Get the Promotion—Now What?
In this bonus mini-episode, Jess answers a tough leadership question: what do you do when a team member is deflated after missing out on a promotion? She walks through how to open the door to a compassionate follow-up conversation, and shares how the SCARF model (from the NeuroLeadership Institute) can help leaders understand and respond to emotional triggers like uncertainty, status, and fairness. #podcast #humanresources #hr #management #entrepreneurship
Chapters
(00:00:00) - How to Help Someone Get the Promotion They Deserve
(00:02:14) - 5 Trauma Points That Make People Unhappy
...more
7min
September 01, 202518 | Family First Doesn’t Mean Business Last: A Conversation on Family, Leadership, and Life as a Co-CEO with Jeff McAloon
Running a business with family isn’t for the faint of heart. In this episode, Jess talks with Jeff McAloon, co-CEO of The Smart Energy Company, about what it takes to lead alongside his brother. From trust and tough conversations to knowing when to lean in (and when to back off), they explore how strong relationships can power strong leadership — especially when family is part of the equation.
Chapters
(00:00:00) - Unlocking Your People
(00:00:58) - Welcome to the Podcast
(00:02:04) - In the Elevator With My Brother
(00:02:48) - How a Partner Changes Their Life
(00:07:18) - In the Elevator With Mark
(00:08:20) - Does a Co-CEO Make the Right Decisions?
(00:12:08) - The Importance of Trust in Organizational Conversations
(00:12:59) - Discussing Co-CEO Culture
(00:17:04) - The Culture of Scaling
(00:18:27) - Having a Personality Assessment?
(00:22:42) - Smartergy: The Farm Experience
(00:25:45) - Where's the Passion in Your Career?
(00:30:52) - What Have Been the Differences Between Being an Entrepreneur and a Corporate
(00:33:46) - Jeff Bezos on the Power of Belief
(00:35:28) - How to Give Bad News to a Friend
(00:39:50) - How to Get Through a Unhappy Employee Talk
(00:41:45) - Ask Jess Scenarios
...more
44min
August 28, 202517.5 | Just Ask Jess: Building Culture in Remote-First Teams
In this bonus Q&A edit, Jess tackles a big question many leaders face today: How do you build culture when no one’s physically together? From creating intentional “triggers” that replace watercooler chats, to using recognition, leadership presence, and virtual touchpoints to keep teams connected, Jess shares practical strategies for sustaining culture and engagement in remote-first organizations.
Chapters
(00:00:04) - Question of the Day
(00:00:30) - How Do You Build a Remote Company Culture?
(00:02:44) - The Importance of Leadership Presence
(00:03:01) - Leadership Presence and the Culture
(00:03:48) - Part 2 of 6: Cultural issues
(00:09:16) - Working remotely with a remote team
...more
12min
August 25, 202517 | Scaling Culture from Scratch: A Conversation on Building Trust & a Business That Lasts with Tom Hickey
In this episode, Jess talks with Tom Hickey, CEO of Wedgewood Insurance, about the messy, meaningful work of leadership. From scaling a team without a playbook to building trust that sticks, Tom shares what he’s learned his decades-long career. Leading with heart, staying curious, and figuring it out one honest conversation at a time
Chapters
(00:00:00) - Unlocking Your People: Leadership and Culture
(00:01:29) - Tom Munn
(00:02:25) - Wedgwood CEO on People, Culture and Leadership
(00:09:02) - How to Ask the Lead Why They Want to Lead
(00:12:41) - In the Elevator With Steve Jobs
(00:13:13) - What are some of the pitfalls of new leaders?
(00:19:27) - Small Businesses and the culture
(00:24:21) - In the Elevator With Businesses
(00:24:45) - Getting People to Believe in Their Values
(00:26:56) - How Do You Ensure a Good HR Team?
(00:31:09) - Employee Relations: The Role of HR in a Company
(00:36:22) - Jess on Self-Advancement
(00:38:06) - Question of the Day
(00:38:32) - How Do You Build a Remote Company Culture?
(00:40:46) - Leadership With a Lead
(00:41:51) - Is culture part of the business?
(00:47:17) - Working Remotely
...more
51min
August 21, 202516.5 | Just Ask Jess: Mastering Team Accountability
In this mini-episode, Jess answers the question of how to set clear expectations and accountability across teams. She shares insights on the importance of documenting goals, defining ownership, and maintaining open communication to prevent misunderstandings. Jess also highlights the role of organizational values in shaping behavior and performance management, and introduces a self-serve program designed to help individuals strengthen their skills in managing team dynamics and accountability.
Chapters
(00:00:00) - Setting Clear Expectations Across Teams
(00:05:17) - Tools and Strategies for Accountability
...more
6min
August 18, 202516 | If Your Team’s Checked Out, Try Checking In: A Conversation on Humanity in the Workplace with Pierre Battah
In this episode, Jess talks with Pierre Battah about what it really means to lead with presence. From the myth of employee engagement to the quiet power of one-on-one conversations, they unpack why people check out at work — and how to bring them back in, one real connection at a time.

Chapters
(00:00:00) - Welcome to Season Two
(00:01:49) - The Importance of Employee Engagement
(00:03:36) - Understanding Engagement vs. Satisfaction
(00:07:54) - Misconceptions About Engagement
(00:10:56) - The Role of Surveys in Measuring Engagement
(00:14:35) - Driving Substantive Change in Organizations
(00:18:11) - The Human Side of Leadership
(00:21:07) - Coaching as a Leadership Tool
(00:25:40) - Balancing Leadership Styles
(00:29:58) - The Manager as Coach
(00:34:07) - Investing in Leadership Development
(00:39:40) - Creating Better Workplaces
(00:45:07) - Final Tips for Engagement
...more
54min
August 15, 202516 | If Your Team’s Checked Out, Try Checking In: A Conversation on Humanity in the Workplace with Pierre Battah
In this episode, Jess talks with Pierre Battah about what it really means to lead with presence. From the myth of employee engagement to the quiet power of one-on-one conversations, they unpack why people check out at work — and how to bring them back in, one real connection at a time.

Chapters
(00:01:49) - The Importance of Employee Engagement
(00:03:36) - Understanding Engagement vs. Satisfaction
(00:07:54) - Misconceptions About Engagement
(00:10:56) - The Role of Surveys in Measuring Engagement
(00:14:35) - Driving Substantive Change in Organizations
(00:18:11) - The Human Side of Leadership
(00:21:07) - Coaching as a Leadership Tool
(00:25:40) - Balancing Leadership Styles
(00:29:58) - The Manager as Coach
(00:34:07) - Investing in Leadership Development
(00:39:40) - Creating Better Workplaces
(00:45:07) - Final Tips for Engagement
...more
54min

FAQs about Wired to Work with Jess Chapman:

How many episodes does Wired to Work with Jess Chapman have?

The podcast currently has 56 episodes available.