Train your medical group's members for actions consistent with the group's strategy.

It’s often how the mistake maker, not the “victim,” reacts that makes the difference in the outcome.

Lowering your goals just to tell yourself that you’ve hit them is a crime against your potential.

Lawyers hear this all the time from newer members of their firm. Doctors, too, hear it from junior members of their medical group.

In a personal services business, from medical groups to acute care hospitals, what's more important, your people or your tangible assets?

People often cite Newton's First Law as something akin to "an object in motion tends to stay in motion with the same speed and in the same direction."

There's little question that most, if not all, medical groups should be led by practicing physicians.

Value is what’s important to your customer. Not to you.

What story are you telling about your practice?

Words matter. They are the bullets in the fight for public perception, in the battle for change.