A lot of folks are intimidated when they think of selling. You might know your product like the back of your hand, believe in it fully, and trust it to the ends of the Earth — but when you go to pitch that product, you find yourself getting cold feet. Why is that?

Well, in short, people aren’t buying your product; they’re buying you. Sales is all about relationships, and this episode’s guest, Dean Nardi, knows a thing or two about them. His sales expertise has helped him gain a fantastic position as Executive Vice President of Business Relations at Tradebe Environmental Services.

Dean is a tremendous individual to work with, and today, we get to pick his sales brain a bit. We’ll hear about his approach to educating clients, dig into his beliefs about selling and interpersonal relationships, and even divulge a few secrets about the future of the waste industry and its technologies. 

Enjoy! You’re sure to learn a thing or two from this one.

Sometimes, complex chemical reactions don’t go quite as planned. In the case you’ll hear about today, a reaction that took place inside an 8,000-gallon tank — one about the size of a gasoline tanker you’d see driving — got especially sticky.

Tom Held is a Project Manager here at ERC Midwest, and he’s solved quite a few complex waste solutions in his day. In this particular situation, he saved our client massive amounts of time and money by thinking outside the box. 

Normally, Tom describes the process for something like this as creating a “violent environment” for the workers that have to clear out the reactor. There’s one way in and one way out, and the guys are placed carefully inside with a breathing lifeline and a shotgun, a cleaning tool with about the same kickback as a Winchester 1897. 

What was Tom’s elegant solution that saved time, money, and safety risk? Tune in and find out!

If you’re a business owner, you know one thing for sure — you’re never able to address every single little issue that pops up. Choosing what to tackle next can be tough, and putting out small fires can get in the way of achieving your growth goals.

So what’s there to do? Here at ERC Midwest, we gave the Entrepreneurial Operating System (EOS) a run. After seeing great results, we wanted to share a bit about the system with you, our listeners, and let you know how it’s helped us streamline our operations. 

On this episode of Working Without Waste, we’ll sit down with Drew Acklam, the General Manager here at ERC Midwest, to talk all things EOS. You’ll learn about what it was like to implement the system, how it’s improved our day-to-day operations across the board, and even how it’s helped us through business operations during COVID-19.

When most people think of podcasting, they see a form of entertainment and don’t immediately see a tool that can be used for business. But Richie Burke, Founder and CEO of GoGeddit Marketing and Media, has embraced audio as the next big consumable medium, building successful marketing strategies with podcasting as the cornerstone. 

On this inaugural episode of Working Without Waste, host Mike Malatesta talks with Richie about using podcasting as a content machine. They’ll dive into why ERC Midwest decided to embrace the medium, why podcasting is a good play for many businesses, and why audio is an efficient medium to create content and convey your message.

Welcome to our introductory episode of Working Without Waste. At ERC Midwest, we solve complex industrial waste problems – but on this show, we’ll be sharing stories focused on ways you can eliminate wasted time, energy, and resources in your daily life.

Today, you’ll meet your host, Mike Malatesta, and get a quick preview of our great conversations with guests Richie Burke, Drew Acklam, and Tom Held. We hope you enjoy what you hear, and get value out of each episode moving forward. Thanks so much for tuning in.