On The Frontline will review the impact on holiday shopping and how the election impacts consumer confidence. We will review the winners and losers and discuss the impact of delayed election results on the world economy. Next, we will examine the impact of local vs. national and look at what new business models will emerge, and the impact on holiday shopping.

We take you inside this incredible retail destination to learn how incorporating theme parks, pools, ice rinks, ski slopes, and other activities have made this center the cutting edge in experiential retail.

Retail Future Forward Forum. This is a 90-minute executive summary for CEOs and senior executives.

Trends: Innovative Strategies and Business Models
Jeff Fromm, author & trend expert and Stephanie Wissink, Sr. Research Analyst & Managing Director at Jefferies in a joint presentation will discuss innovative strategies and business models—grounded in research—that impact your company and sales growth in 2021.

Making New Retail Work in Covid-19
A discussion with Molly Langenstein, Chief Executive Officer and President of Chico’s FAS and Oscar Sachs, Industry Innovator & Chief Executive Officer, Salesfloor on how they are making new retail work in the Covid-19 pandemic.

The 2021 U.S. Economic Outlook
In a to be released study for this event, Mike Reid, Senior Economist, Oxford Economics leads the U.S. cities forecasting effort.

Sustainability: Best Practices In The Retail Business
Global leader in the best practices for sustainability in retail, Aisling Ryan is Managing Partner at WPP.

Live Stream Shopping will discuss current practices and success from retailers sharing live streams of their products in real-time. Retail executives around the world have seen the benefit to this practice during the COVID-19 pandemic and have been able to maintain, and in some cases even boost their sales using this process. Live streaming expert Philip Nelson, President of Nelco Media, will share best practices and how to get started.

The T11 Food Market in Beijing is one of the most innovative grocery supermarkets in China. DU Yong is the Founder & CEO of the T11 Food Market in Beijing. Mr. Yong is an innovator in the grocery segment and was the Founder of 7 Fresh, which was sold to JD.com. Katherine Hu will provide a guided tour.

We will examine best practices for engaging consumers in physical, virtual, and mixed reality retail. See some of the most innovative brands that are using this practice and learn how they have adapted it during the challenge of COVID-19. 

Liyia Wu, Founder & CEO of ShopShops, joins us to discuss how to engage shoppers from home using live stream shopping.

We are joined by Rebecca Minkoff to gain insight on the best practices for small businesses to recover quickly from the COVID-19 pandemic. 

Innovative Companies in COVID-19 offers a look at some of the companies that have been the most innovative in the face of the COVID-19 challenges. Learn what they have done to be on the cutting edge of new practices in retail and keep customers engaged and sales up during a time of hardship.

We are joined by Chelsie Lee, founder & CEO of SHIPSI, the delivery technology platform that enables retailers to offer same-day and scheduled delivery without managing any of the logistics. She’s a retail, technology, and supply chain expert who has consulted 500+ top retailers and brands on business strategy, growth, and execution. 

Madison Avenue Safety Tour looks at current practices for safe shopping around the world. We will discuss what is working and what has not when it comes to not only keeping shoppers safe, but building their confidence while returning to retail.
We invite back Matt Bauer, President of the Madison Avenue BID, to get an update on Madison Avenue retailers’ new safety practices.

We talked with Andrew Powell, a Senior Associate at Gensler, who helped bring to life the world’s largest customer experience center, American Dream. The latest trends for retail design are incorporating experience right into the shopping design. American Dream is the largest experience center in the world and includes a theme park, water park, ice rink, and ski slope right into the indoor shopping center.