Virtual Tour of Best Safety Practices on Madison Avenue: Join the  World Retail Forum and find out how Madison Avenue came back bigger and better after COVID-19. 

We take a VIP behind-the-scenes looks at the best practices of safe shopping in the most exclusive stores in the world and all led by Matthew Bauer, President of the Madison Avenue Business Improvement District.

Ability to Change and the Importance of a Unique Value Proposition will look at two of the top factors in our Consumer Engagement Index (CEI), "Change" and "Unique Value Proposition," and how they correlate with the successful reopening of retail and restaurants. New York City Retail Gets Ready to Open with Matthew Bauer, President of Madison Avenue Business Improvement District. Lessons of Change and a very unique selling proposition – Retail Store Tours On The Frontline: Navigating COVID-19 - May 19th at 9A EST. Learn best practices related to these topics to implement while your business navigates COVID-19.

We discuss the importance of incorporating a higher level of service, including safe shopping design practices with Juliana Neves, the Lead architect of Kube Arquitetura. How can businesses shift their focus and still be successful? We look at what businesses are planning on implementing as customers begin to return to stores to boost their confidence. These include adjusting store design for social distancing, booking private shopping appointments, and more.

Best Practices: Using Technology To Improve The Customer Experience covers the importance of retailers implementing the latest technology to improve relations with customers. We talk with Parrish Chapman, Director of Sales B2B Retail from Samsung about lessons from COVID-19 for businesses looking to implement new tech into their operations. Now more than ever it is important for businesses to use all the tools at their disposal to build trust with shoppers.

We chat with Vibhu Norby, Founder & CEO of b8ta, and Mark Ghermezian, Co-CEO of American Dream, to determine best practices with safety, technology, and change in the face of the COVID-19 challenges. See how they ensured their businesses would make it through, and learn how yours can too!

The World Retail Forum provides to retailers all over the world the tools, the knowledge, and best practices for recovering from the impact of COVID-19. The World Retail Forum was created in collaboration with one thousand global retail outlets, shopping centers, brands, investors, and architects. Representatives from businesses in fifty countries have participated in our weekly On The Frontline: Navigating COVID-19 live event. Retailers, restaurateurs, and small business owners—whether they are one-person operations or organizations of ten thousand—can benefit from this level of cooperation.

We chat with Leif Göritz, Chairman of the Supervisory Board at Thalia Bücher GmbH in Germany. Discover how this company has withstood the test of time, even in the face of the pandemic. Their ability to think ahead and plan kept their business running and their employees safe. Thalia is over 100 years old, and still going strong in the face of the COVID-19 challenges!

The World Retail Forum provides to retailers all over the world the tools, the knowledge, and best practices for recovering from the impact of COVID-19. The World Retail Forum was created in collaboration with one thousand global retail outlets, shopping centers, brands, investors, and architects. Representatives from businesses in fifty countries have participated in our weekly On The Frontline: Navigating COVID-19 live event. Retailers, restaurateurs, and small business owners—whether they are one-person operations or organizations of ten thousand—can benefit from this level of cooperation.