World's Greatest Boss

Kacia Ghetmiri joins me for this impactful episode filled with practical takeaways! Kacia is a multi-passionate entrepreneur, speaker, podcaster, real estate investor & event host. Her high vibe energy, transparency and “Come with me, let’s figure it out together” approach to life and business has led her to cultivate an engaged community of women!

But that's not all! Her background in recruiting and wealth of experience leading her own team gives her great insights that can help you navigate so many common hiring and leadership situations!

One of the things Kacia stresses, is the importance of hiring a lean team with an entrepreneurial mindset. These are people who are passionate about your mission and willing to take risks and try new things. We also chat about the importance of setting boundaries between work relationships and friendships. It can be tough to balance both, especially when you work with your friends, and Kacia knows just what to do!

We're also diving into weakness and how our perceptions can affect our business. Just because you're not good at something doesn't mean you can't be successful. You can choose to focus on your strengths and what lights you up! From there, you can work to build amazing connections with your customers. Our conversation touches on how you can use social media to promote authenticity and transparency to build community. There are SO many layers to this conversation with Kacia so grab your headphones, and tune in for all of the details!

What you'll hear in this episode:

[5:30] Kacia’s background  

[7:30] What its been like hiring and working with her friends.

[11:30] Hiring for the wrong role.

[16:30] Separating your work relationship and your personal relationship with your friends.

[22:30] Dealing with the negative emotions that come up in the business. 

[26:30] Hiring specialists first instead of generalists.

[29:20] Where do you go to find and hire your contractors.

[33:50] How to know it's not the right fit and how to go about the situation when the employee is a friend. 

[39:35] How to connect with Kacia.

Listen to Similar Episodes:

Hiring for Impact: Making the Right Choice for Your Business

Using Human Design to Build the Right Team with Stacy Gissal

How to Outsource & Build a Team Internationally with Jasmine Jonte

* Checkout Kacie's amazing podcast EmpowerHER

* Connect with her on IG @kacia.ghetmiri & @empowerher.podcast

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

Every single client of mine has asked me these questions: Is the thank you note dead? Why aren't candidates sending me thank you emails after my interviews?

I think it's a nuanced conversation and it's worth exploring! We're covering some of the reasons why candidates may not send them, what it means if they do, and how to know if it's a good one when they do. I'm providing the key insights into how you can leverage the use of them in your hiring process!

What you'll hear in this episode:

[0:30] Is the thank you note dead?

[2:30] Reasons why thank you notes are a dying thing / Why candidates don't send them

[12:30] What to look for in a thank you note

[14:00] What to do when you get a thank you note

Listen to Similar Episodes:

11. Employee Development Plans - How to Create Them With Your team

34. 3 Focus Areas Every Entrepreneur Should Consider When Building a Team

39. How To Properly Support Your Team

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

Jackie Serviss, host of the "Jackie Serviss Show" is interviewing me about my entrepreneurial journey. I believe in the power of following your passion and having a solid skill set to support it. My HR background has shaped my approach to business and I'm sharing the top lessons I've learned.

I faced fears of failure and success but pushed through and succeeded. My advice for those looking to build their brand is to take over a small share of the market, learn as much as possible, and hire an expert when needed.

I want to inspire you to pursue your entrepreneurial dreams and not let fear hold you back. Embrace the journey and believe in yourself. The world is waiting for you to do the damn thing!

What you'll hear in this episode:

[3:20] My background 

[8:30] How have you moved through transitions?

[15:14] Differences between following a passion and following the hard skills I had to learn in my 20-year career 

[19:10] How did working in HR change my approach to running my business today?

[23:40] Top lessons learned in my entrepreneurial journey

[36:39] The importance of going first and doing it then elevating and hiring someone

[39:15] My advice for women on the fence about taking the leap?

[43:54] Jackie’s podcast

* Check out Jackie Serviss' podcast "The Jackie Serviss Show" https://www.jackieserviss.com/podcasts/the-jackie-serviss-show

Listen to Similar Episodes:

Building a Successful Business from Scratch with Raya Schwartz

Scale Your Business - Hiring and Scaling Tips from Sharon Bondurant

Making the Jump Into The Leadership Role with Jackie Serviss

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

What are the essential metrics you need to track to measure the effectiveness of the HR side of your business? As a new boss or entrepreneur, it can be overwhelming to know where to start, but these can help you stay on track and ensure your business is successful.

Do you want to know how to evaluate the effectiveness of your hiring process? Do you want to create a positive work environment for your team and improve employee retention rates? Are you interested in learning how to maintain a positive brand reputation? Then this is for you.

By tracking the metrics I'm discussing, you can make informed decisions about your HR practices and create a more productive and positive workplace. Additionally, we'll cover the importance of being transparent about compensation from the beginning of the hiring process, which can impact overall employee satisfaction and retention rates.

As a boss, it's essential to stay ahead of the curve and continuously evaluate your business's performance. After tuning in, you'll gain valuable insights and tips on how to do just that.

What you'll hear in this episode:

[4:30] Employee retention: how long do employees stay at your business?

[8:45] Employee turnover: how many employees have gone over a period of time. Tracking it overall and by department as you grow.

[13:15] Employee engagement and happiness, my best tips!

[19:30] Brand reputation: how do you measure it?

[24:00] Hiring metrics: when you should utilize them and why.

Listen to Similar Episodes:

Human Resources Tools to Help You Successfully Run Your Business

Employee Satisfaction - Simple and Easy Way to Track Your Team's Happiness at Work

Diversity and Inclusion - Best Practices for Small Businesses

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

I have the privilege of sitting down with the phenomenal entrepreneur and motivator, Anthony Trucks. Together, we're diving into the key differences between being in business and truly being a successful business.

I'm wowed by Anthony's awe-inspiring story of rising above adversity and harnessing the power of entrepreneurship to transform his life. He shares with us the importance of building a top-notch team, but also utilizing a more holistic approach to success.

Anthony imparts valuable wisdom on the hiring process, including his first hire and the power of effective communication. He knows the importance of continuously improving and being aware of the needs of our employees. He even reveals his best tips for remembering names and what to do about individuals who may not fit into the company culture.

This is an absolute must-listen for anyone seeking to elevate their business and achieve their greatest business goals. I'm truly inspired by Anthony's journey, insights, and wisdom, and I'm confident that you will be too.

What you'll hear in this episode:

[4:25] Anthony's Journey 

[10:28] Did you naturally fall into this leadership role? 

[14:30] Recognizable moments of change

[21:00] How do you keep your vision alive among your employees?

[27:16 Blending work and personal life

[31:10] Are there other aspects of the employees' experiences you have learned?

[35:12] Have there been any "Oh, sh*t, I'm the boss now" moments?

Follow Anthony on IG @anthonytrucks

Take the identity quiz here: www.SlowOrGo.co

Listen to Similar Episodes:

Developing a Leadership Mindset with Zach Arend

Leading Yourself is the First Step Towards Leading Others with Lindsey Schwartz

Getting Out Of Your Own Way w/ Jess Glazer, Founder of The Digital Business Revolution

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

Let's talk alllllllll about how to find the right recruiter to help you fill those open job positions. Let's say you're swamped with work or you're having trouble finding the right candidates for a job, outsourcing the hiring process to a recruiter can be a lifesaver.

There are four types of recruiters out there, and I break down what each of them does and when they might be best for your needs. It's important to find a recruiter who knows your industry, has a track record of successful placements, and has a recruitment process that you're comfortable with. You'll also want to make sure you click with their communication style, so you can work together effectively.

By the end of this episode, you'll have a good understanding of the recruiting industry, how to pick the right recruiter for you, and some fast-action advice to get the recruiting ball rolling!

What you'll hear in this episode:

[1:00] Jackie's background in recruiting

[4:30] Reasons why you might want to partner with an external recruiting partner

[13:20] Four types of recruiters you can work with

[21:00] What to look for and what to expect when you're looking to hire a recruiter

Listen to Similar Episodes:

9. 2020 Job Market Whiplash and the Benefits of Using a Recruiter with Molly Anderson

16. How to Outsource & Build a Team Internationally with Jasmine Jonte

21. Scale Your Business - Hiring and Scaling Tips from Sharon Bondurant

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

I want to talk about something that's near and dear to my heart as an entrepreneur: how to find and keep great employees. Over the years, I've learned that building a strong team is essential for the success of any business, and there are some key signs that I look for when hiring new team members.

What are the characteristics that I look for? Passion for learning and growing, ability to prioritize urgent and important tasks, passion for the company's mission and vision, and thinking beyond their job description. By looking for these, I've been able to build a strong team of talented individuals who are committed to the success of my business.

What you'll hear in this episode:

[2:46] They consistently hit deadlines, they're proactive in their work, and they're able to effectively manage their workload.

[6:49] They love learning and growing at a reasonable pace. They want to do well in their position.

[10:35] Genuine excitement about where the company is headed and alignment with your mission and values.

[12:55] Thinking beyond their job description. What it looks like and realistic expectations.

Listen to Similar Episodes:

How To Properly Support Your Team

Building a Successful Business from Scratch with Raya Schwartz

What is Human Resources (HR) Anyways?

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

I am thrilled to have the amazing Jen Szpigiel joining me to share her incredible journey in the world of entrepreneurship and the growth she has experienced as a leader. Jen is a true beacon of hope and her story is bound to motivate and encourage you to reach new heights in your own career.

Together, she and I explore the concept of creating a ripple effect in the workplace, and we discuss how setting boundaries can actually propel us towards our goals and help us become the best version of ourselves. Jen reminds us of the importance of embracing the many facets of our identity and avoiding the trap of limiting ourselves to preconceived notions of who we are.

Tune in for tons of practical, motivational, and empowering advice that will allow you to reach new heights in your entrepreneurial journey.

* Follow Jen on IG @becomingiconic @becomingiconicagency @becomingiconicmagazine

* Visit the Becoming Iconic website: www.becomingiconic.co

* Tune in to the Becoming Iconic Podcast: www.becomingiconic.co/podcast

What you'll hear in this episode:

[3:30] Jen’s background in entrepreneurship 

[9:39] Shifting into entrepreneurship 

[16:25] Women in entrepreneurship

[21:35] Our relationship with all aspects of our lives 

[25:15] How to become the leader you want to be

[30:30] Self Discovery and testing boundaries 

[34:18] Be Iconic (Jen’s Business)

Listen to Similar Episodes:

Developing a Leadership Mindset with Zach Arend

Leading Yourself is the First Step Towards Leading Others with Lindsey Schwartz

Getting Out Of Your Own Way w/ Jess Glazer, Founder of The Digital Business Revolution

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

Running a business with a family-like approach may seem ideal for maintaining good relationships with employees, but a the approach I prefer is running it like a professional sports team. This approach provides increased accountability for employees and ensures that the business is run in the most efficient manner possible.

This is better for everyone on the team and at the end of the day, your business. It will present challenges such as balancing the team mentality with individual incentives and maintaining employee morale while prioritizing results, but it's all worth it when you've built your dream team. It takes a certain individual to work in a “dream-team” environment, some people will opt-in and others will opt-out, and that's okay.

What you'll hear in this episode:

[1:53] Why running a business like a family doesn't work

[3:39] Embodying a team as opposed to a family and how it allows you to coach people

[7:28] Netflix's culture, and how they're doing things the right way

[9:45] Tips for strengthening your dream team and achieving your goals

Listen to Similar Episodes:

13. Employee Satisfaction - Simple and Easy Way to Track Your Team's Happiness at Work

27. Human Resources Tools to Help You Successfully Run Your Business

35. What is Human Resources (HR) Anyways?

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com

Marty Keiser, an accomplished entrepreneur and finance professional, shares his wealth of knowledge and experience in growing and scaling a successful business. From navigating the transition into the science industry (from the finance world), key lessons learned in building a strong and effective team, the challenges faced during growth, and the importance of preserving company culture, Marty sheds light on topics that any entrepreneur or leader can benefit from.

He also offers practical insights on defining core values, using those values to guide the hiring process, and identifying the right individuals for your teams. All valuable information for those seeking to grow their own business or improve their leadership within their organization. Marty is also sharing practical resources for listeners!

Here's what you'll hear:

[2:30] Marty's background and how he became an entrepreneur

[8:30] Imposter syndrome when entering the world of science

[11:30] How to know when you need to hire someone for your team

[17:30] Beyond what and who to hire

[21:00] Major "Oh Shit!" moments

[25:00] Preserving team culture when adding new employees

[29:30] Defining your values and weaving those into your hiring process

[37:00] How to discover if someone matched your code values (and how to create good interview questions)

[40:00] Where to learn more about Marty and IVBH

Website: www.ivbh.studio

Marty Keiser: https://www.linkedin.com/in/marty-keiser-29181b4/

Elizabeth Cormier-May: https://www.linkedin.com/in/elizabeth-cormier-may-b02a2272/

Listen to Similar Episodes:

28. Five Day Work Week - Is it a Fit for Your Business?

37. Navigating the Different Paths to Becoming a Manager

39. How To Properly Support Your Team

* Connect with me on IG @jackie.koch_

* Find more information on my website www.jackiekoch.com