On this episode of the Scouting For Growth podcast, Sabine VdL talks to Yannick Even, a visionary at the intersection of AI, analytics and Generative AI. With over two decades of experience in transforming global organizations into data-driven powerhouses, Yannick's journey has taken him from the corridors of management consulting across Europe and Asia to pioneering roles at Swiss Re, where he led the charge in integrating innovative tech and data insurance products into the market.

KEY TAKEAWAYS

• Insurance is very traditional. Even 15 years ago there were a lot of forms, paper, very siloed. Nobody could really track a customer throughout their journey, everyone was very focused on their part of the journey. This is also true in terms of technology and data. It created a lot of misunderstanding for the customers & even the brokers about the future of insurance & how to leverage technology & data. This resulted in a lot of data gaps in the core of the system, from CRM to data management. It’s taken until recently for the industry to realize we need to do much better.
• In the last 5 years at Swiss Re, I’ve witnessed & been part of a transformation to a data-driven company. We built a common data foundation where we agreed on even the common definition of data, built a catalog of data and assigned data custodians. On top of this foundation, we built the governance layer & tried to take out the silos making data available to everyone, not stuck behind barriers. The most important layer was the cultural layer, around the people, we upskilled them around data and AI literacy.
• You need to really understand the market, I've seen too many people build fancy solutions with the latest technology available, but not spending enough time checking the product is what the customer needs.

BEST MOMENTS

‘Customer expectations are used now to have a much more engaging, personalized digital interaction with banks, retail, restaurant, any service which is at their fingertips.’

‘Data transformation is the base to start the journey in AI enablement. If your data isn't in the right shape, you can't leverage the value AI can bring.’

'We look at where tech & data can augment & bring value at scale into the way we do business.’

‘Not every problem will be solved by GenAI, there are a lot of problems that traditional AI will solve. It's also important to understand which problem will be solved by which technology & make it efficient across all the different parameters.’

ABOUT THE GUEST

Yannick Even is a distinguished expert with over two decades of experience in transforming global organizations into data-driven powerhouses, emphasizing the responsible use of Data & AI. His journey in the realm of management consulting spanned 18 years across Europe and Asia, including a significant tenure of 5 years at KPMG China.

Recognized as a thought leader in Insurtech, Generative AI (GenAI), & Responsible AI solutions, Yannick has garnered a following of over 12,000 innovators worldwide. Currently based in Zurich, he is leveraging his vast expertise in dual endeavors. He is at the forefront of developing top-tier Generative AI upskilling programs for corporates, including The Digital Insurer Global GenAI Explorer program supported by Microsoft.

LinkedIn

ABOUT THE HOST

Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew, a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers & accelerating over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. 

Twitter

LinkedIn

Instagram

Facebook 

TikTok

Email

Website