This one’s a little different. You asked what’s keeping you up at night—and Pete, Sarah, and Terry actually answered.

From the deceptively simple (Can someone choose unpaid time off?) to the maddeningly vague (How do we roll out new policies when everything’s constantly changing?), Terry Cook brings the practical, and Sarah Piscatelli brings the legal. Together, they walk a clean line between “it depends” and “you’d better document that.”

Topics include:

• Why employees sometimes request unpaid time even when PTO is available—and when you can (and should) say no.
• What it takes to communicate and track policy changes when your workforce reads less email than your average raccoon.
• Why shift-based resentment and hybrid friction aren’t just cultural challenges—they’re legal minefields.
• Plus: clear advice on what tools to use for policy sign-offs (spoiler: DocuSign’s not a bad start), when a bathroom-stall poster isn’t enough, and why “assume goodwill” should probably be in your code of conduct.

In classic Human Solutions fashion, it’s fast, useful, and just human enough to make you feel like you’re not alone out there!

• AIM HR Solutions Training Catalog
• AIM members can reach the HR Helpline at 800-470-6277 or [email protected] for inquiries Monday through Friday from 8:30 a.m. – 5:00 p.m. (EST). Email requests will be responded to within 24 hours.