Today Habib and Tracey are going to talk about price competition between both nail techs and salons. They talk about pricing your services according your local market, undercutting, and perceived value based on price.

On today’s Biz Talk, Habib and Tracey are talking about expectations versus reality in the nail salon. Sometimes it's better to be honest with your clients about which services you can actually provide them rather than trying to give them whatever they want- and failing.

Today’s Biz Talk features special guest Will Truong, who shares his inspirational story of overcoming adversity. Will Truong was able to battle not only poverty, abuse, and prejudice, but also the possibility of permanent paralysis. He continues to inspire others to not give in to overwhelming circumstances but channel their inner pride, courage, and strength to overcome any obstacle.

There are some topics of conversation that are better to avoid in the nail salon. Today Habib and Tracey discuss what topics are best to steer clear of and how to defuse a conversation if it begins to get uncomfortable.

It’s time for another Q&A session with Habib and Tracey! Today they cover cancellation policies, ski slope nails, best chairs for nail techs, and more!