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What would you do if this happened where you work?Your 9AM is a podcast about the real-world challenges that come up with the people we work with. We explore difficult situations from every angle to... more
FAQs about Your 9AM:How many episodes does Your 9AM have?The podcast currently has 16 episodes available.
February 13, 2020Focused on all the wrong things (part 1)Here’s what's on the agenda today: a technical customer support engineer is held to a double standard by customers and her boss. Featuring Susan Haynes and Anna Cockell. Check out the story in our newsletter. ...more18minPlay
February 06, 2020Our first appointmentAnna Cockell and Sara Cate Jones join me to discuss the first Your 9AM newsletter story about an engineering leader who walks by a meeting and notices an uncomfortable interaction involving two female team members and other leaders at the company....more22minPlay
May 10, 2019Travis Bryant on Building Sales at OptimizelyScenario: you're hired as the first VP at an ambitious startup with plans to help the world experiment with messaging. That's a big idea, but how do you set the company up for success? Travis Bryant, former sales SVP at Optimizely, discusses the importance of getting his hands dirty, and critically defining and championing the customer throughout the company....more51minPlay
March 29, 2019Russ Thau on Optimizing the Customer Journey at EnvoyScenario: you've built sales teams at software companies before and join a trending startup to do just that, only to find out that everything is different. Russ Thau, VP of Revenue and Success at Envoy, discusses the importance of leading with an open mind, reinforcing values, and optimizing for the customer experience....more43minPlay
March 15, 2019Adam Zimman on Starting Product and Partnerships at LaunchDarklyScenario: you're head of product and your startup nails product market fit. What now?Adam Zimman, VP of Product and Platform at Launchdarkly, discusses his thoughts on partnerships, diversity, and leadership at a company that now serves over 200 billion feature flags daily....more41minPlay
February 25, 2019Bobby Pinero on Scaling Finance at IntercomScenario: you're hired as the first finance person at a product-first startup that grows like wildfire. What's your first move?Bobby Pinero, Senior Director of Finance and Analytics at Intercom, discusses the lessons he learned as he helped intercom scale from 20 to 600+ employees....more46minPlay
FAQs about Your 9AM:How many episodes does Your 9AM have?The podcast currently has 16 episodes available.