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In this conversation, guest Nicolle Merrill (she/her), Principal Conversation Designer at Intuit, discusses her role in designing conversational AI experiences and prompt engineering for generative AI products. She emphasizes the importance of understanding the problem being solved and setting clear boundaries for the AI solution. Nicolle also highlights the challenges of evaluating and measuring success in generative AI and the need for experimentation with metrics. She shares her experiences with prompt engineering and the creative aspect of writing prompts, as well as the surprises and complexities that come with it. Finally, Nicolle and Joan discuss the evolving nature of AI design and the democratization of AI technology. Nicolle discusses the evolving field of conversational design and the challenges and opportunities it presents. She shares her career journey and offers advice for aspiring conversation designers. Nicolle also talks about her company, Boring AI, which focuses on AI literacy and training teams to apply AI in the workplace.
Nicolle Merrill Quotes
🎙️ "How do you design with AI? I mean, this is such an exciting field."
💡 "You have to anticipate what the user is going to do and design for it."
🤝 "The ability to dispel assumptions and co-create with stakeholders is crucial in AI design."
💬 "Anyone can build a chatbot. And that is nerve-wracking."
🔧 "What are all the pieces that come together as I'm building out this particular solution?"
📊 "You're on point with the data part. I can't not think about data all the time."
About Nicolle Merrill
Nicolle Merrill is a Principal Conversation Designer for fintech products at Intuit. For the past 6 years, she's worked at the intersection of AI and design. In 2023, Nicolle shifted into prompt engineering and generative AI product design. Nicolle is also the founder of Boring AI, an AI literacy training company and author of the book, Punch Doubt in the Face: How Upskill, Change Careers, and Beat the Robots. She spends her work days asking a lot of questions and investigating how humans interact with AI.
Connect with Nicolle on LinkedIn: https://www.linkedin.com/in/nicollemerrill/
Connect with Boring AI: https://www.soboringai.com
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YouTube! Watch the episode live @YourAIRoadmap
Connect with Joan on LinkedIn
✨📘 Buy the Bestselling Wiley Book: Your AI Roadmap: Actions to Expand Your Career, Money, and Joy. Featured in Forbes!
Who is Joan?
Ranked the #4 in Voice AI Influencer, Dr. Joan Palmiter Bajorek is the CEO of Clarity AI, Founder of Women in Voice, & Host of Your AI Roadmap. With a decade in software & AI, she has worked at Nuance, VERSA Agency, & OneReach.ai in data & analysis, product, & digital transformation. She's an investor & technical advisor to startup & enterprise. A CES & VentureBeat speaker & Harvard Business Review published author, she has a PhD & is based in Seattle.
Disclaimer: Our links may have affiliate codes. This is an educational podcast and not intended as legal, career, or financial advice. Seek professional guidance.
♥️ Love the podcast? We so appr...
John Pasmore (he/him), CEO & Founder of Latimer.ai, collaborates with Joan to explore the importance of an inclusive LLM. Latimer.ai, an AI-driven B2B SaaS platform, enhance the representation of Black & Brown histories & cultures in LLMs. The goal is to provide a more accurate & bias-free reflection of diverse cultures & histories.
John shares his journey of founding Latimer.ai, highlighting the need to address the lack of diverse representation in current LLMs & emphasizing the significance of inclusivity in AI. Committed to authenticity, factual data sourcing, & ethical data use, Latimer.ai leads in creating AI technologies that encompass a broader spectrum of human history & culture, paving the way for tech that is inclusive of all people.
Note: Both Latimer.ai & ChatGPT were utilised to create these show notes.
John Pasmore Quotes
🚀 "We've built what we believe is a premier inclusive large language model trained with additional content on Black & Brown histories & cultures to reflect accurately & without bias."
💡 "Latimer talks about 'formerly enslaved people.’ It's a slightly different use of language, but it frames the people differently."
📚 "I think ultimately, Black & Brown people should own their own history.”
Resources
Connect
Learn More
YouTube! Watch the episode live @YourAIRoadmap
Connect with Joan on LinkedIn
✨📘 Buy the Bestselling Wiley Book: Your AI Roadmap: Actions to Expand Your Career, Money, and Joy. Featured in Forbes!
Who is Joan?
Ranked the #4 in Voice AI Influencer, Dr. Joan Palmiter Bajorek is the CEO of Clarity AI, Founder of Women in Voice, & Host of Your AI Roadmap. With a decade in software & AI, she has worked at Nuance, VERSA Agency, & OneReach.ai in data & analysis, product, & digital transformation. She's an investor & technical advisor to startup & enterprise. A CES & VentureBeat speaker & Harvard Business Review published author, she has a PhD & is based in Seattle.
Disclaimer: Our links may have affiliate codes. This is an educational podcast and not intended as legal, career, or financial advice. Seek professional guidance.
♥️ Love the podcast? We so appr...
In this episode, Dr. Stefania Druga (she/her), Research Scientist on the Bard (now Gemini) team at Google, shares insights into her work on developing multimodal AI applications. She explains how Bard, a LLM, is trained on a massive amount of internet data, enabling it to understand and generate text, summarize content, and interact with images. They cover the advancements in AI and importance of multimodal capabilities that extend beyond text to include images and other data forms, pushing the boundaries of AI's application in daily life.
Stefania Druga Quotes
📊 Data Set Sizes: "You can think of what does it mean to scrape the entire internet and that's pretty much it...all the data that was ever created digitally and has the right permissions."
⚙️ “These AI assistants are becoming now embedded in not only standalone applications like Bard and ChatGPT, but also in a variety of products...they can become embedded in your calendar to help with smart planning”
🚀 “I realized in 2016 that AI, voice assistants, machine learning are going to be huge. So I started thinking of how do we teach the next generation? That's how I started working on Cognimates & launched a platform.”
Resources
Stefania Druga is a Research Scientist at Google Gemini AI. She was a principal researcher at the Center of Applied AI Research at the University of Chicago. She graduated with a PhD in Creative AI Literacies at the University of Washington and a master of science at MIT. During her PhD, she did several research internships at Google X, Microsoft Research, and Fixie.ai focusing on LLM applications for developer tools, programming languages, and data science applications. She loves trail running & drawing with robots. Connect with Stefania: LinkedIn & Twitter
Learn More
YouTube! Watch the episode live @YourAIRoadmap
Connect with Joan on LinkedIn
✨📘 Buy the Bestselling Wiley Book: Your AI Roadmap: Actions to Expand Your Career, Money, and Joy. Featured in Forbes!
Who is Joan?
Ranked the #4 in Voice AI Influencer, Dr. Joan Palmiter Bajorek is the CEO of Clarity AI, Founder of Women in Voice, & Host of Your AI Roadmap. With a decade in software & AI, she has worked at Nuance, VERSA Agency, & OneReach.ai in data & analysis, product, & digital transformation. She's an investor & technical advisor to startup & enterprise. A CES & VentureBeat speaker & Harvard Business Review published author, she has a PhD & is based in Seattle.
Disclaimer: Our links may have affiliate codes. This is an educational podcast and not intended as legal, career, or financial advice. Seek professional guidance.
♥️ Love the podcast? We so appr...
Your AI Roadmap launches next week! Enjoy a trailer of Season 1 featuring:
...and many more guests to come this season!
Your AI Roadmap the Podcast
This podcast is on a mission to decrease fluffy HYPE and talk to the people actually building AI. Anyone can build in AI. Including you.
Whether you’re terrified or excited, there’s been no better time than today to dive in! Now is the time to be curious and future-proof your career and ... ultimately your income.
This podcast isn't about white dudes patting themselves on the back, this is about you and me and ALL the paths into cool projects around the world!
What's next on your AI Roadmap? Let's figure it out together. You ready? This is Your AI Roadmap the Podcast.
More about Your AI Roadmap
Learn More
YouTube! Watch the episode live @YourAIRoadmap
Connect with Joan on LinkedIn
✨📘 Buy the Bestselling Wiley Book: Your AI Roadmap: Actions to Expand Your Career, Money, and Joy. Featured in Forbes!
Who is Joan?
Ranked the #4 in Voice AI Influencer, Dr. Joan Palmiter Bajorek is the CEO of Clarity AI, Founder of Women in Voice, & Host of Your AI Roadmap. With a decade in software & AI, she has worked at Nuance, VERSA Agency, & OneReach.ai in data & analysis, product, & digital transformation. She's an investor & technical advisor to startup & enterprise. A CES & VentureBeat speaker & Harvard Business Review published author, she has a PhD & is based in Seattle.
Disclaimer: Our links may have affiliate codes. This is an educational podcast and not intended as legal, career, or financial advice. Seek professional guidance.
♥️ Love the podcast? We so appr...
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Your AI Roadmap the podcast is on a mission to decrease fluffy HYPE and talk to the people actually building AI. Anyone can build in AI. Including you.
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