Last year, the IRS only answered about 1 in 10 taxpayer calls, and the average wait time was 30 minutes. Thanks to new funding from the Inflation Reduction Act, the agency is set to hire 5,000 new customer service agents. On today’s show, we’ll look at why that hiring spree is easier said than done. Plus, retail sales send mixed signals, ethereum gets a major update, and Arizona juggles population growth with a limited water supply.