To Reception, or Not to Reception? That Is the Question!
With special guest Linda Vergura

The front-of-house team is often underestimated, but they can be so much more than just button-pushers. They can become the heartbeat of your business, driving growth and ensuring that every client interaction is a seamless experience. But how do you know when it's time to bring someone on board? And once you've decided to hire, who should you be looking for?

Jay, Marie, and Linda are diving deep into the world of reception, exploring the pivotal role this team can play in your salon or clinic. From the key traits to look for in a front-of-house superstar to understanding the real impact they can have on your bottom line, they'll cover it all.

Get ready for strong opinions, spicy comments, and actionable insights that could transform the way you think about your front desk forever!

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Get ready to unlock a whole new level of alignment, energy and
high performance team culture!’  In our FREE Team Performance Unlocked Masterclass- 17th of Aug - https://link.yourgrowthcoaches.com.au/tpu-masterclass-sm?

Today, we’re diving into the world of team values and culture points – the secret sauce that makes teams not just work, but thrive.

Ever wondered what makes some teams click like a well-oiled machine while others fumble and stumble? It all comes down to shared values and a strong culture. In this episode, we’ll explore how to craft those all-important values and create a vibrant culture that gets everyone excited to come to work.

Make sure you subscribe so you get notifications and leave us a review if you have loved this episode!

Get ready to unlock a whole new level of alignment, energy and
high performance team culture!’  In our FREE Team Performance Unlocked Masterclass- 17th of Aug - https://link.yourgrowthcoaches.com.au/tpu-masterclass-sm?

All business owners with employees have encountered subpar team performance at some point.

Recognizing the issue is easy, but closing the gap between current performance and where it needs to be requires strategic skills. Let's unpack it!

Make sure you subscribe so you get notifications and leave us a review if you have loved this episode!

Get ready to unlock a whole new level of alignment, energy and
high performance team culture!’  In our FREE Team Performance Unlocked Masterclass- 17th of Aug - https://link.yourgrowthcoaches.com.au/tpu-masterclass-sm?

If you sit still long enough with Marie, she is bound to tell you her story about how a little old client in her beauty salon gave her some of the best business advice she has ever received.

No, we will not be suggesting that you buy an air fryer for your salon and start selling legit garlic bread. It’s about focusing on the smaller services with high profit margins and the massive impact they can have on your bottom line.

Make sure you subscribe so you get notifications and leave us a review if you have loved this episode!

Get ready to unlock a whole new level of alignment, energy and
high performance team culture!’  In our FREE Team Performance Unlocked Masterclass- 17th of Aug - https://link.yourgrowthcoaches.com.au/tpu-masterclass-sm?

There’s barely any money in the bank accounts, and your cash flow is playing hokey pokey….

When shit is about to hit the financial fan, we often default to any attempt to fill the books and get more clients in the door.

In this episode, we will be unpacking why this is often a terrible idea and how it can potentially sabotage your mindset about growth.

Make sure you subscribe so you get notifications and leave us a review if you have loved this episode!

Get ready to unlock a whole new level of alignment, energy and
high performance team culture!’  In our FREE Team Performance Unlocked Masterclass- 17th of Aug - https://link.yourgrowthcoaches.com.au/tpu-masterclass-sm?

Team meetings are the backbone of any successful business, but figuring out how often to have them and what to discuss can be overwhelming....

It's not just about covering the basics anymore—we need to inspire, motivate, and lead with purpose. In this podcast episode, we’ll dive into what your team really wants, how to spice up your meeting agendas, and what you need to do to become the leader your team deserves. Tune in real talk and a fresh perspective 

Make sure you subscribe so you get notifications and leave us a review if you have loved this episode!

Get ready to unlock a whole new level of alignment, energy and
high performance team culture!’  In our FREE Team Performance Unlocked Masterclass- 17th of Aug - https://link.yourgrowthcoaches.com.au/tpu-masterclass-sm?

Welcome to the YGC podcast. Our very first episode is on the BIGGEST elephant in the room… ‘the economy’. The reality is that we can’t hide from it, but there’s steps we can take to overcome it challenges.

Let’s dive deep into mindset, strategies and retention…. This one is a doozy 

FUN FACT! Our professional microphones were not turned on so this episode audio is courtesy of Marie's MacBook....

Make sure you subscribe so you get notifications and leave us a review if you have loved this episode!

Get ready to unlock a whole new level of alignment, energy and
high performance team culture!’  In our FREE Team Performance Unlocked Masterclass- 17th of Aug - https://link.yourgrowthcoaches.com.au/tpu-masterclass-sm?