It happens almost every time. A new system launches, something goes wrong, frustration builds, and someone says, “This isn’t working.”
But does an early problem mean the idea is bad—or are we simply learning something we couldn’t see during planning?
In this episode of Your Morning Boost, Adam Busch shares a real experience implementing a new MTSS system and explores one of the hardest parts of leading change: knowing when to adjust, when to stay the course, and how to tell the difference.
You’ll hear why early implementation problems aren’t necessarily a verdict—they’re evidence. The challenge for leaders is learning how to interpret that evidence.
This episode explores how to:- Separate normal implementation friction from genuine design problems
- Listen to frustration without immediately abandoning the work
- Turn vague complaints into useful feedback
- Prioritize which problems actually need to be fixed
- Close the feedback loop with staff
- Balance responsiveness with resolve
A successful launch may not be one where nothing goes wrong. It may be one where we learn quickly enough to make the system better without losing sight of why we built it in the first place.
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