Join January Jump Start here: 👉 https://thesalonmentors.com/events-2026

In this episode of Salon Conversation, Lisa continues her FREE weekly mentoring for 2026 with Chapter 3 from her book Your Salon Retail — and this chapter is all about what doesn’t work.

If retail in your salon feels heavy, inconsistent, or like something you’re constantly reminding people to do, this episode will give you clarity.

Lisa breaks down:

• Why short-term incentives, bonuses, and quick fixes don’t stick
• How “doing nothing” quietly costs salons thousands
• Why learning what not to do helps you focus on what does work
• The power of small, repeatable habits over big motivational pushes
• How confidence is built one product, one conversation at a time

This chapter is a reality check — not a lecture. Retail doesn’t fail because your team is lazy. It fails because the mindset and systems haven’t been locked in yet.

👉 Important for Salon, Spa & Clinic Owners

Lisa strongly encourages you to have your team members subscribe to this podcast.

Salons that listen together, discuss the episodes in team meetings, and apply one small shift at a time consistently see:

• More confident conversations
• Better client trust
• Stronger retail results
• Retail success is built in inches — not giant leaps.

January Jump Start

If you’re ready to stop guessing and build a clear plan for 2026, Lisa invites you to January Jump Start.

In this live session, you’ll work on:

• ATTRACTING A-grade clients and team members
• DELIVERING a full and remarkable service
• CONVERTING your team into a machine that supports you

Join January Jump Start here: 👉 https://thesalonmentors.com/events-2026