Salon Conversation with Lisa Conway

Your Salon Retail - Chapter 9: In Your Crosshairs


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This week’s episode is Chapter 9 of Your Salon Retail, and it’s all about one thing most salon owners avoid…

👉 Getting honest about your numbers.

Because here’s the truth — what you think your retail is… and what it actually is… are usually two very different things.

In this chapter, Lisa dives into:

  • Why most salon owners overestimate their retail performance
  • The importance of tracking real numbers, not intentions
  • How retail is a direct reflection of client engagement and care factor
  • Why you can’t improve what you don’t measure
  • The power of systems to create consistent retail results
  • And how adding just 10 units per week per team member can completely change your business
  • This isn’t about pushing products. It’s about stepping into your role as a professional and solving your client’s problems properly - every single visit.

    Lisa also challenges you to rethink how you lead your team:

    • More praise
    • Less pressure
    • Better questions
    • Clearer expectations
    • Because when your team understands what to aim for — and you actually measure it — everything changes.

      • Retail stops being awkward. 
      • Confidence goes up. 
      • Results follow.
      • And here’s the kicker… Your retail numbers will always tell the truth about your business.

        If this chapter hits a nerve (and it should), don’t just listen - take action. 

        For the next 7 days only, you can watch the full replay of my training: 

        👉 Transfer One Third of Your Clients to Your Salon Team https://bit.ly/475Wz3l

        This is where I show you how to:

        • Reduce your hours on the floor
        • Build a team that can actually perform without you
        • And create a business that works with you or without you
        • Watch it while it’s up — I won’t leave it there forever.

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          Salon Conversation with Lisa ConwayBy Lisa Conway


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