Before you can zap the gaps, you need to figure out where the gaps are. Why are people performing at a lower level? Once you know why, you — the performance consultant — can help them be at the top of their game.

Purchase Becky's new book here: http://store.bobpikegroup.com/bk-creative-training-a-train-the-trainer-field-guide/

Podcast available on iTunes here:  https://itunes.apple.com/us/podcast/creative-training-techniques/id862555469?mt=2

And on the web here: http://www.bobpikegroup.com/Resources/podcasts-and-videos