Do Business. Do Life. — The Financial Advisor Podcast — DBDL

027: Joey Coleman - Never Lose an Employee Again


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If you find it difficult to retain top talent, you’re not alone. Studies show that somewhere between 20% and 60% of new hires quit in the first 100 days!

That’s why I’m excited to speak with Joey Coleman. When organizations like Whirlpool, NASA, Volkswagen, and Zappos need to boost employee satisfaction, Joey’s the guy they turn to.

He’s the author of the #2 Wall Street Journal bestseller, Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days, and the recently released Never Lose an Employee Again: The Simple Path to Remarkable Retention.

In this episode, Joey’s going to teach you his proven framework for recruiting an all-star team, successfully onboarding them, and keeping them engaged while producing remarkable results for your business for years to come.

 

3 of the biggest insights from Joey Coleman…

 

  • Replacing an existing team member can cost an employer 100%-300% of that person’s salary. Joey shares ideas for fostering an environment that team members want to return to from day 1.

 

  • The 8 phases of the team member journey and how each one can help improve employee retention, performance and satisfaction.

 

  • Data from Glassdoor shows that companies with a strong onboarding program see an 82% increase in productivity and a 70% increase in retention. Hear tips for making onboarding an effective experience — not just a process.


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DISCLOSURE 

These conversations are intended to provide financial advisors with ideas, strategies, concepts and tools that could be incorporated into the advisory practice, advisors are responsible for ensuring implementation of anything discussed is in accordance with any and all regulatory and compliance responsibilities and obligations.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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Do Business. Do Life. — The Financial Advisor Podcast — DBDLBy Brad Johnson

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