The world is an oyster. It's also a system. A complex system! Companies are components in that system, and they're systems unto themselves! And marketing departments, and digital marketing, and the data therein, are systems, too. As analysts, we're looking for pearls in these systems (and you were wondering where we were going with this)! Join Michael and Tim as they chat with Christopher Berry of the Canadian Broadcasting Corporation (CBC) about "systems thinking." You'll be smarter for it! As a special "feature" (not a bug!) for this episode, we've done a bit of a throwback to the earliest days of this podcast, in that Michael's audio sounds a little bit like he was chatting through a tin can with a string tied to it. We apologize for that! For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.