Be honest: are you guilty of nurturing a client throughout your sales process and then kind of ghosting them once they're booked & in your calendar? The communication should not stop once the sale is made - in fact, that's only the beginning! Holly and Laura have spent years developing & perfecting their client onboarding process, and today, they are sharing it with you. Not only do they share what the process looks like, but Holly and Laura also talk about what software can be used to create certain documents and forms, and why having a thorough onboarding process is so important. If you're in the service industry, grab a notebook and listen carefully - you do not want to miss this episode!

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