By Shannon Miller
Cleaning Business Life, is a weekly podcast co-hosted by Shannon Miller, founder of Klean Freaks University, and Jamie Runco, CEO of Above All Cleaning Company, based in Northern California.
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The podcast currently has 88 episodes available.
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Ever wondered how you can ensure accurate cleaning bids without ever stepping foot on the property? Discover the game-changing virtual walkthrough techniques that can transform your cleaning business! Join host Shani Miller and her co-host JB Runco from Above All Cleaning in Northern California as they share their expertise on utilizing Zoom, FaceTime, and detailed photos to assess cleaning needs remotely. Learn how these virtual methods offer unparalleled flexibility and efficiency, particularly for those in remote or rural areas, ensuring your clients are well-prepared and your bids are spot-on.
Navigating the complexities of move-in and move-out cleaning services can be daunting, but we've got you covered. We delve into the essential tools and equipment needed, from various Swiffers to the Dupre Neat steamer, and emphasize the importance of comprehensive virtual tours. Understand why being the last vendor on-site is crucial and get tips on inspecting every nook and cranny, from under refrigerators to inside ovens. We also discuss the significance of assessing pet presence and the condition of key areas like bathrooms and kitchens, making it easier for clients to feel confident in hiring your services.
Finally, we get into the nitty-gritty of creating and sending customizable cleaning service quotes. Learn how to build accurate quotes with optional extras like oven cleaning and window treatments, and why securing a 50% deposit is crucial for one-time cleanings. We also cover the benefits of prepayment and using credit cards to ensure smooth operations. Tune in to gain practical advice and strategies that will help you master virtual walkthroughs, manage client expectations, and elevate your cleaning business to new heights.
Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.
It can be crowed when trying to figure out who you are going to learn from
https://kleanfreaksuniversity.com/
Questions? Feel free to reach out!
Shannon Miller: [email protected]
Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg
To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com
Send us a text
Ever wondered how top cleaning businesses consistently score five-star reviews? Join us on "Cleaning Business Life" as Shannon Miller and Jamie Runco reveal proven strategies to elevate your business’s reputation. Discover how to seamlessly integrate low-tech methods like review requests in welcome packs and high-tech solutions such as Nice Job and Jobber. Jamie shares her personal experiences and effective techniques to leverage platforms like Google My Business and Facebook, ensuring you maximize your positive feedback, whether you're on a tight budget or ready to invest in paid services.
Achieving 100 reviews can significantly boost your business’s algorithm performance and customer acquisition, and we’re here to guide you through every step. From ethical considerations in trading services for reviews to incentivizing employees for an influx of positive feedback, we cover all the bases. We also provide practical tips for managing both positive and negative reviews, helping you maintain a stellar reputation. Plus, engage with us on Buzzsprout and join our community of listeners who have supported us through downloads and reviews. Listen now to transform your cleaning business' reputation and connect more effectively with your audience.
Here is the link for onboarding welcome paperwork: https://klean-freaks-university.newzenler.com/courses/basic-contract-bundle
Don't forget to apply for a full scholarship of the SSPCBA, sponsored by Klean Freaks University.com https://forms.gle/aVMS7GpLSkEsaoBM7 Dead line is 11.29.24
Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.
It can be crowed when trying to figure out who you are going to learn from
https://kleanfreaksuniversity.com/
Questions? Feel free to reach out!
Shannon Miller: [email protected]
Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg
To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com
Send us a text
Ready to turbocharge your cleaning business's fourth-quarter sales? Join Shannon Miller as she chats with Jamie Runco of Above All Cleaning in Northern California about the game-changing Black Friday Bonanza. You'll uncover the secrets to early planning, gift card sales, and the innovative strategy of offering a full year of house cleaning services. Jamie shares her personal experiences, emphasizing the importance of targeting the right clients and sidestepping financial pitfalls, especially when it comes to legacy clients.
Discover how the Black Friday Bonanza course has become a powerful tool for cleaning business owners like Mary Lou, who have seen significant revenue boosts through strategic planning and special offers. Shannon and Jamie share invaluable tips on managing discounts and gift certificates, maintaining positive client relationships, and targeting bi-weekly clients for maximum profitability. Learn why offering discounts for one-time cleanings may not be the best strategy for your bottom line.
Lastly, navigate the complexities of establishing clear payment terms for house cleaning services. From compliance with new email marketing rules to the advantages of cash or check payments, Shannon and Jamie break it all down. They also highlight the need for transparency in contracts to avoid disputes with large sums of pre-paid money. Don't miss the excitement surrounding the Structure Scale Profit Cleaning Academy at Clean Freaks University, where you can transform your business with expert coaching and mentoring. Join us for heartfelt testimonials and discover the financial gains waiting for you!
Here is a coupon link for the course: https://klean-freaks-university.newzenler.com/courses/black-friday-bonanza?coupon=bonanza
Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.
It can be crowed when trying to figure out who you are going to learn from
https://kleanfreaksuniversity.com/
Questions? Feel free to reach out!
Shannon Miller: [email protected]
Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg
To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com
Send us a text
Ready to revolutionize your cleaning business through cutting-edge social media strategies? Join Jamie Runco and me, Shannon Miller, as we unlock the secrets to mastering social media marketing tailored specifically for cleaning services. From overcoming the hurdles of managing multiple Facebook pages to tapping into Pinterest’s massive search engine potential, we'll guide you on how to leverage LinkedIn for attracting commercial clients and navigate TikTok’s time-intensive nature. Discover user-friendly editing tools like VideoShop and iMovie to elevate your marketing efforts without breaking the bank. We also emphasize the importance of maintaining a balanced budget until your business starts to see financial gains.
In this episode, we dive into actionable strategies to boost your social media presence, including following industry peers for inspiration and running engaging contests. Learn the art of planning content ahead of time, utilizing AB testing, and the transformative power of live videos. Jamie and I share our favorite tools like Puebler for scheduling and resources such as AppSumo and Clean Pixel AI to streamline your operations. We also delve into the complexities of supporting local employees while considering future outsourcing options. Tune in for practical advice on consistently growing your business and making the most out of available digital tools and networks.
Don't forget to apply for the full scholarship of the SSPCBA, sponsored by Klean Freaks University. Here is the link to apply: https://forms.gle/aVMS7GpLSkEsaoBM7.
Winner announced 12.29.24
Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.
It can be crowed when trying to figure out who you are going to learn from
https://kleanfreaksuniversity.com/
Questions? Feel free to reach out!
Shannon Miller: [email protected]
Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg
To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com
Send us a text
Ever wondered how to turn your small cleaning business into a thriving enterprise? Look no further. This episode promises to arm you with proven marketing strategies specifically designed for cleaning businesses. We kick off by unveiling how a simple Facebook business profile and powerful before-and-after photos can revolutionize your social media marketing. Jamie shares her firsthand success stories, from leveraging local chambers of commerce for networking to quirky yet effective tactics like using a mop bucket to attract attention. Discover the ripple effects of community engagement, whether it’s through a ribbon-cutting ceremony or a feature on local TV.
But the journey doesn't come without its challenges. House cleaning businesses often face hiccups like unreliable contractors and struggles with credibility. In this engaging discussion, we delve into the strategic investments necessary for growth, from maintaining a professional website to possibly setting up a brick-and-mortar location. Hear about the value of patience, structured business planning, and the critical importance of not giving up just when you're on the brink of success. Jamie shares personal anecdotes, emphasizing how mentorship and incremental progress can make or break your business.
Lastly, we talk about the relentless dedication required to build a lasting legacy in the cleaning industry. Learn why having no plan B and committing fully is the key to creating a sustainable, independent operation. We explore the drive to hit major financial milestones and the necessity of continuous learning, research, and networking with industry peers nationwide. This episode is a treasure trove of practical advice, motivational insights, and human-based marketing strategies that emphasize the irreplaceable value of personal interaction. Tune in to uncover the secrets to elevating your cleaning business and securing a legacy for future generations.
Don't forget to apply for a full scholarship of the SSPCBA, sponsored by Klean Freaks University.com. Winner will be announced 11.29.24 https://forms.gle/aVMS7GpLSkEsaoBM7
Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.
It can be crowed when trying to figure out who you are going to learn from
https://kleanfreaksuniversity.com/
Questions? Feel free to reach out!
Shannon Miller: [email protected]
Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg
To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com
Send us a text
Have you ever wondered how cleaning professionals handle the discovery of illegal items in clients' homes? Jamie Runco of Above All Cleaning Services joins us to unravel her experiences—from stumbling upon drug paraphernalia and large sums of cash to encountering firearms. Jamie shares her invaluable insights on managing these tricky situations with discretion and safety, and also highlights the evolving norms around cannabis use and the peculiar requests that sometimes come with it, such as cleaning bongs or dealing with explicit art. This episode underscores why setting boundaries and making informed client choices are crucial in the cleaning business.
Get ready to learn actionable tips and essential precautions for cleaning environments riddled with potential hazards, like marijuana resin and dangerous substances such as fentanyl. Jamie and I delve into the importance of professional training, certification, and involving insurance when dealing with these risks. We also explore the need for clear policies and protocols to prepare cleaning staff for encounters with illegal drugs, firearms, and other hazardous materials. From handling discovered firearms to the challenges of retrieving them from police custody, this episode offers a comprehensive guide for cleaning business owners and their teams to navigate these complex and risky situations confidently and safely.
Here is the link to apply for the Full Scholarship sponsored by Klean Freaks University.com
https://forms.gle/majBxpA7LUWwBWC27
Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.
It can be crowed when trying to figure out who you are going to learn from
https://kleanfreaksuniversity.com/
Questions? Feel free to reach out!
Shannon Miller: [email protected]
Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg
To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com
Send us a text
Ever wondered how you could run a thriving cleaning business and still enjoy a well-deserved vacation? Join us as Shannon Miller hosts a conversation with Jamie Runco from All Above Cleaning Services, who shares her insider tips on achieving this elusive balance. You'll discover the magic of delegating tasks, training your lead techs, and leveraging virtual assistants (VAs) to keep everything running smoothly while you're sipping cocktails on a beach. Jamie’s firsthand experiences and practical advice pave the way for you to step back and enjoy the fruits of your labor without a hitch.
In another enlightening segment, we dive into the mechanics of automating your business operations to ensure seamless functionality during your absence. Learn how to automate crucial tasks like payroll and establish robust emergency protocols. Shannon and Jamie candidly discuss the common feelings of anxiety and guilt many business owners face when taking time off, and share personal stories of gradually transitioning to an absentee owner model. By the end of this conversation, you’ll have actionable steps to build reliable systems and instill trust in your team, allowing you to take those much-needed breaks confidently.
Finally, we explore the modern flexibility of running a business remotely, emphasizing the power of virtual assistants and the possibility of managing operations from anywhere in the world. Hear real-life success stories, including how one business owner operates seamlessly from abroad. We also touch on the complexities of maintaining a professional messenger group and navigating real estate commission dynamics, with the latest updates from a lawsuit in Arizona. Tune in for invaluable insights and start planning your next vacation without the stress of business disruptions.
Don't forget to apply for a full scholarship of the SSPCBA, sponsored by Klean Freaks University.com. WINNER Announced 11.29.24 https://forms.gle/aVMS7GpLSkEsaoBM7
Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.
It can be crowed when trying to figure out who you are going to learn from
https://kleanfreaksuniversity.com/
Questions? Feel free to reach out!
Shannon Miller: [email protected]
Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg
To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com
Send us a text
Can you imagine the chaos of misclassifying your 1099 contractors as employees? Tune in to our latest episode, where Shannon Miller and Jamie Runco from Above All Cleaning in Northern California expose the hidden traps in 1099 compliance and FTC rulings within the cleaning industry. Learn from real-life scenarios that underline the necessity of vendor agreements and the crucial role of ensuring your contractors have their own general liability insurance. We dissect the labyrinthine rules and regulations to help you elevate your standards and dodge hefty fines, all while enhancing your business professionalism.
But that's not all—ever wondered how a small oversight with a yoga instructor could balloon into a fiscal nightmare? Shannon shares a gripping cautionary tale to illustrate the perils of neglecting labor laws, particularly those surrounding non-compete clauses for high-earning executives. We break down the latest regulatory changes and offer strategic advice for navigating these rules effectively, ensuring your business stays compliant and thrives. Join us for an episode packed with essential insights and actionable advice to stay informed and protect your cleaning business from legal pitfalls. Don't miss this opportunity to fortify your business knowledge and secure long-term success!
FTC website
https://www.ftc.gov/news-events/news/press-releases/2024/04/ftc-announces-rule-banning-noncompetes
Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.
It can be crowed when trying to figure out who you are going to learn from
https://kleanfreaksuniversity.com/
Questions? Feel free to reach out!
Shannon Miller: [email protected]
Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg
To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com
Send us a text
What if you could transform your cleaning business by giving back to your community? Join Shannon Miller and special guest Jamie Rumco, the owner and president of Above All Cleaning, as she shares her inspiring initiatives like offering free cleanings to the elderly and those in unique circumstances. Discover how Jamie’s heartfelt approach not only supports those in need but also strengthens community bonds. Shannon delves into the importance of setting boundaries to ensure these generous acts are sustainable and resentment-free, providing actionable insights on how to balance business and benevolence.
Explore the impact of community-focused programs like Allen's Day and learn strategic ways to market your cleaning services while supporting vulnerable individuals. From Jamie’s successful buy-one-get-one-free promotion to the significance of grassroots marketing, this episode is packed with tips on how to engage with your local community and expand your business footprint. Whether you’re contemplating donation-based models or looking to participate in silent auctions, this conversation offers a wealth of knowledge on making a meaningful difference through your cleaning business.
If you are looking to purchase the "on Boarding paperwork" https://klean-freaks-university.newzenler.com/courses/basic-contract-bundle
Don't forget to apply for a full scholarship of the SSPCBA, sponsored by Klean Freaks Univeristy.com https://forms.gle/aVMS7GpLSkEsaoBM7
Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.
It can be crowed when trying to figure out who you are going to learn from
https://kleanfreaksuniversity.com/
Questions? Feel free to reach out!
Shannon Miller: [email protected]
Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg
To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com
Send us a text
Ever been left unpaid for a job you completed? Learn the secrets to safeguarding your cleaning business from financial instability with me, Shanon Miller, and my guest Jamie Runco from Above All Cleaning Services.
We dive into personal experiences and practical strategies that will keep your business afloat, from using a CRM system and enforcing a show-up fee to ensuring you keep a credit card on file for every client. You'll hear firsthand accounts of challenging situations and how Jamie and I turned these obstacles into opportunities for better business practices.
Imagine showing up for a cleaning job only to find a cancellation note, or facing a dramatic confrontation with a client undergoing AA who is refusing to pay. These are just a few of the real-life stories I share to illustrate the unpredictable nature of the cleaning business. You'll also hear about my experiences with an agoraphobic client and another who canceled abruptly due to a spontaneous remodel. These stories aren't just tales of woe; they're lessons in quick thinking, perseverance, and leveraging local connections to ensure payment and handle tough situations effectively.
Navigating legal procedures for payment disputes can be a minefield, but we've got you covered. Jamie and I discuss how transitioning from DocuSign to GetJobber for contract management and having clients sign off on authorizations can prevent disputes. Learn about the importance of clear policies, taking before-and-after photos, and conducting final walkthroughs to avoid post-service complaints. Don't miss the story of recovering nearly $2,000 from a client dispute and the emotional toll it took. This episode is packed with actionable insights and real-life examples to help you protect your business and ensure financial stability.
Don't forget to apply for a full scholar ship, of the SSPCBA-Sponsored by Klean Freaks University https://forms.gle/aVMS7GpLSkEsaoBM7
Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.
It can be crowed when trying to figure out who you are going to learn from
https://kleanfreaksuniversity.com/
Questions? Feel free to reach out!
Shannon Miller: [email protected]
Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg
To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com
The podcast currently has 88 episodes available.
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