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Unlock the secrets to achieving your business goals in 2025 with insights from Jamie Renko, the dynamic co-host and owner of Above All Cleaning Company. Wondering how to hit the seven-figure mark or expand your client base effectively? You'll learn the strategic systems and teamwork approaches that have allowed Jamie to grow her service area and reach her ambitious target of 125 recurring clients. Whether you’re aiming to boost online reviews or navigate the empowering shift in the women-dominated cleaning industry, this episode promises actionable insights and inspiration for entrepreneurs ready to elevate their business game.

Explore the power of collaboration and personal connections in driving business success. We discuss the invaluable role of finding the right coaching or mastermind group, featuring inspiring leaders like Sarah in Phoenix and Courtney Lee. Hear firsthand how personal relationships and face-to-face interactions have led to substantial contracts and a robust client base, and discover how adapting to generational communication preferences can sharpen your edge. If you're committed to crafting a thriving business in the cleaning industry, this episode is your blueprint for growth, filled with practical strategies and heartfelt stories that resonate across generations.

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.  

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: [email protected]

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com

Send us a text

Discover the secrets to forging strong client relationships while safeguarding your cleaning business with expert insights from Shannon Miller and Jamie Runco of Above All Cleaning in Northern California. We'll show you how to transform your service agreements into powerful tools that set boundaries and prevent misunderstandings. With practical strategies for using both traditional and digital methods, you'll learn to streamline your processes and protect your team from unreasonable expectations. Plus, we share ways to ease the transition to new terms with existing clients, ensuring a smooth experience for everyone involved.

Join us as we explore the delicate balance between professionalism and empathy in client relationships, using the analogy of dating to illustrate the importance of boundaries. Hear personal anecdotes that demonstrate the protective power of contracts, including successful legal outcomes that have bolstered our confidence in these agreements. We also celebrate the achievements of community members like Macy, advocate for the adoption of flat rates, and discuss the necessity of price increases for new clients to maintain a sustainable business model.

Navigate the complexities of pricing strategies, client payments, and the shift towards automation with our guide to the best systems for your business. From Jobber to ZenMaid, we highlight the features that can help you manage a growing client base with ease. Learn how to handle legacy clients while understanding local competition and client expectations. Whether you're adapting to the needs of senior citizens or embracing new technology, this episode offers valuable insights for ensuring your cleaning business thrives in today's fast-paced world.

Here is the link for Cleaning Business Contracts: https://klean-freaks-university.newzenler.com/courses/special-offer-cleaning-business-contract-s-value-saving-bundle-master-class-copy

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.  

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: [email protected]

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com

Send us a text

Ever wondered how to gracefully end a client relationship without burning bridges? Tune into this episode where we promise to unlock the secrets to managing these tricky situations with poise and professionalism. Through colorful anecdotes and vivid metaphors, we tackle the art of identifying red flags and understanding the tell-tale signs of a misaligned client relationship. Learn how to protect your team, maintain dignity, and set firm boundaries even when emotions run high.

We'll share personal stories, like Rebecca's encounter with a challenging client, that underscore the importance of supporting your team in tough situations. By focusing on facts over feelings, we offer strategies for navigating confrontations while maintaining composure. Hear about the memorable outcomes of managing emotions effectively and the pivotal role of self-reflection in understanding client selection. Our experiences highlight the delicate balance between standing up for oneself and upholding professional integrity.

In a heartfelt discussion, we spotlight the critical lessons from the cleaning industry, emphasizing empowerment, self-care, and the value of clear boundaries. Discover resources like the Maids Network's Dear John letter to help you part ways with clients gracefully and non-confrontationally. As we swap lively stories of unique clients, we also prepare you for the upcoming year, offering business tips and reminding you to embrace planning as the holiday season approaches. Join us for an episode filled with practical advice, empowerment, and a touch of humor.

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.  

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: [email protected]

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com

Send us a text

Have you ever faced the stress of a false alarm or the financial hit from emergency response fees? Discover essential practices to safeguard your cleaning business from these costly pitfalls. Jamie and I dive deep into alarm compliance, sharing personal stories and practical advice. From hefty fines to anxiety-prone employees, we spotlight the critical need for rigorous alarm protocols. Jamie’s experiences bring to light the dramatic impacts of alarm mishandling and the stringent measures her company employs to avoid such incidents.

Learn from our nerve-wracking encounter with law enforcement due to an alarm system glitch, and understand the importance of meticulous security protocols. We cover everything from the intricacies of advanced security technology to the vital management of keys and ensuring homes are restored to their proper state post-cleaning. With insights on state laws, locked key boxes, and accountability measures, this episode is your guide to maintaining a secure and efficient cleaning operation. Join us for an invaluable discussion packed with lessons to keep your business safe and sound.

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.  

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: [email protected]

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com

Send us a text

Ever wondered how you can ensure accurate cleaning bids without ever stepping foot on the property? Discover the game-changing virtual walkthrough techniques that can transform your cleaning business! Join host Shani Miller and her co-host JB Runco from Above All Cleaning in Northern California as they share their expertise on utilizing Zoom, FaceTime, and detailed photos to assess cleaning needs remotely. Learn how these virtual methods offer unparalleled flexibility and efficiency, particularly for those in remote or rural areas, ensuring your clients are well-prepared and your bids are spot-on.

Navigating the complexities of move-in and move-out cleaning services can be daunting, but we've got you covered. We delve into the essential tools and equipment needed, from various Swiffers to the Dupre Neat steamer, and emphasize the importance of comprehensive virtual tours. Understand why being the last vendor on-site is crucial and get tips on inspecting every nook and cranny, from under refrigerators to inside ovens. We also discuss the significance of assessing pet presence and the condition of key areas like bathrooms and kitchens, making it easier for clients to feel confident in hiring your services.

Finally, we get into the nitty-gritty of creating and sending customizable cleaning service quotes. Learn how to build accurate quotes with optional extras like oven cleaning and window treatments, and why securing a 50% deposit is crucial for one-time cleanings. We also cover the benefits of prepayment and using credit cards to ensure smooth operations. Tune in to gain practical advice and strategies that will help you master virtual walkthroughs, manage client expectations, and elevate your cleaning business to new heights.

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.  

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: [email protected]

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com

Send us a text

Ever wondered how top cleaning businesses consistently score five-star reviews? Join us on "Cleaning Business Life" as Shannon Miller and Jamie Runco reveal proven strategies to elevate your business’s reputation. Discover how to seamlessly integrate low-tech methods like review requests in welcome packs and high-tech solutions such as Nice Job and Jobber. Jamie shares her personal experiences and effective techniques to leverage platforms like Google My Business and Facebook, ensuring you maximize your positive feedback, whether you're on a tight budget or ready to invest in paid services.

Achieving 100 reviews can significantly boost your business’s algorithm performance and customer acquisition, and we’re here to guide you through every step. From ethical considerations in trading services for reviews to incentivizing employees for an influx of positive feedback, we cover all the bases. We also provide practical tips for managing both positive and negative reviews, helping you maintain a stellar reputation. Plus, engage with us on Buzzsprout and join our community of listeners who have supported us through downloads and reviews. Listen now to transform your cleaning business' reputation and connect more effectively with your audience.

Here is the link for onboarding welcome paperwork: https://klean-freaks-university.newzenler.com/courses/basic-contract-bundle


Don't forget to apply for a full scholarship of the SSPCBA, sponsored by Klean Freaks University.com https://forms.gle/aVMS7GpLSkEsaoBM7 Dead line is 11.29.24

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.  

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: [email protected]

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com

Send us a text

Ready to turbocharge your cleaning business's fourth-quarter sales? Join Shannon Miller as she chats with Jamie Runco of Above All Cleaning in Northern California about the game-changing Black Friday Bonanza. You'll uncover the secrets to early planning, gift card sales, and the innovative strategy of offering a full year of house cleaning services. Jamie shares her personal experiences, emphasizing the importance of targeting the right clients and sidestepping financial pitfalls, especially when it comes to legacy clients.

Discover how the Black Friday Bonanza course has become a powerful tool for cleaning business owners like Mary Lou, who have seen significant revenue boosts through strategic planning and special offers. Shannon and Jamie share invaluable tips on managing discounts and gift certificates, maintaining positive client relationships, and targeting bi-weekly clients for maximum profitability. Learn why offering discounts for one-time cleanings may not be the best strategy for your bottom line.

Lastly, navigate the complexities of establishing clear payment terms for house cleaning services. From compliance with new email marketing rules to the advantages of cash or check payments, Shannon and Jamie break it all down. They also highlight the need for transparency in contracts to avoid disputes with large sums of pre-paid money. Don't miss the excitement surrounding the Structure Scale Profit Cleaning Academy at Clean Freaks University, where you can transform your business with expert coaching and mentoring. Join us for heartfelt testimonials and discover the financial gains waiting for you!

Here is a coupon link for the course:  https://klean-freaks-university.newzenler.com/courses/black-friday-bonanza?coupon=bonanza

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.  

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: [email protected]

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com

Send us a text

Ready to revolutionize your cleaning business through cutting-edge social media strategies? Join Jamie Runco and me, Shannon Miller, as we unlock the secrets to mastering social media marketing tailored specifically for cleaning services. From overcoming the hurdles of managing multiple Facebook pages to tapping into Pinterest’s massive search engine potential, we'll guide you on how to leverage LinkedIn for attracting commercial clients and navigate TikTok’s time-intensive nature. Discover user-friendly editing tools like VideoShop and iMovie to elevate your marketing efforts without breaking the bank. We also emphasize the importance of maintaining a balanced budget until your business starts to see financial gains.

In this episode, we dive into actionable strategies to boost your social media presence, including following industry peers for inspiration and running engaging contests. Learn the art of planning content ahead of time, utilizing AB testing, and the transformative power of live videos. Jamie and I share our favorite tools like Puebler for scheduling and resources such as AppSumo and Clean Pixel AI to streamline your operations. We also delve into the complexities of supporting local employees while considering future outsourcing options. Tune in for practical advice on consistently growing your business and making the most out of available digital tools and networks.

Don't forget to apply for the full scholarship of the SSPCBA, sponsored by Klean Freaks University. Here is the link to apply: https://forms.gle/aVMS7GpLSkEsaoBM7. 
Winner announced 12.29.24

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.  

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: [email protected]

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com

Send us a text

Ever wondered how to turn your small cleaning business into a thriving enterprise? Look no further. This episode promises to arm you with proven marketing strategies specifically designed for cleaning businesses. We kick off by unveiling how a simple Facebook business profile and powerful before-and-after photos can revolutionize your social media marketing. Jamie shares her firsthand success stories, from leveraging local chambers of commerce for networking to quirky yet effective tactics like using a mop bucket to attract attention. Discover the ripple effects of community engagement, whether it’s through a ribbon-cutting ceremony or a feature on local TV.

But the journey doesn't come without its challenges. House cleaning businesses often face hiccups like unreliable contractors and struggles with credibility. In this engaging discussion, we delve into the strategic investments necessary for growth, from maintaining a professional website to possibly setting up a brick-and-mortar location. Hear about the value of patience, structured business planning, and the critical importance of not giving up just when you're on the brink of success. Jamie shares personal anecdotes, emphasizing how mentorship and incremental progress can make or break your business.

Lastly, we talk about the relentless dedication required to build a lasting legacy in the cleaning industry. Learn why having no plan B and committing fully is the key to creating a sustainable, independent operation. We explore the drive to hit major financial milestones and the necessity of continuous learning, research, and networking with industry peers nationwide. This episode is a treasure trove of practical advice, motivational insights, and human-based marketing strategies that emphasize the irreplaceable value of personal interaction. Tune in to uncover the secrets to elevating your cleaning business and securing a legacy for future generations.

Don't forget to apply for a full scholarship of the SSPCBA, sponsored by Klean Freaks University.com. Winner will be announced 11.29.24    https://forms.gle/aVMS7GpLSkEsaoBM7

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.  

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: [email protected]

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com

Send us a text

Have you ever wondered how cleaning professionals handle the discovery of illegal items in clients' homes? Jamie Runco of Above All Cleaning Services joins us to unravel her experiences—from stumbling upon drug paraphernalia and large sums of cash to encountering firearms. Jamie shares her invaluable insights on managing these tricky situations with discretion and safety, and also highlights the evolving norms around cannabis use and the peculiar requests that sometimes come with it, such as cleaning bongs or dealing with explicit art. This episode underscores why setting boundaries and making informed client choices are crucial in the cleaning business.

Get ready to learn actionable tips and essential precautions for cleaning environments riddled with potential hazards, like marijuana resin and dangerous substances such as fentanyl. Jamie and I delve into the importance of professional training, certification, and involving insurance when dealing with these risks. We also explore the need for clear policies and protocols to prepare cleaning staff for encounters with illegal drugs, firearms, and other hazardous materials. From handling discovered firearms to the challenges of retrieving them from police custody, this episode offers a comprehensive guide for cleaning business owners and their teams to navigate these complex and risky situations confidently and safely.

Here is the link to apply for the Full Scholarship sponsored by Klean Freaks University.com
https://forms.gle/majBxpA7LUWwBWC27

Up your cleaning game, join over 6000 Cleaning Business Owners most of whom are located here in the United States.  

It can be crowed when trying to figure out who you are going to learn from

https://kleanfreaksuniversity.com/

Questions? Feel free to reach out!

Shannon Miller: [email protected]

Join my FB Group: https://www.facebook.com/groups/1583362158497744
YouTube: https://www.youtube.com/channel/UCIjMz_-9YyiFvNVIgb61iYg

To order All-Natural Cleaning Products: www.purevergreen.com
See Shannon's latest courses: www.KleanFreaksUnversity.com