Confessions of a Cleaning Business Owner

• Clients should tidy up but not clean before cleaners arrive.

• Complaints can be emotionally challenging for business owners.

In this insightful episode, Louise and Diane dive deep into the common struggles cleaning business owners face, especially those working tirelessly yet barely turning a profit. They break down the importance of having the right business model, discuss effective pricing strategies, and highlight the challenges of growth in the cleaning industry. From exploring different business structures, like the agency model, to emphasizing the need to address foundational issues before scaling, this episode is packed with valuable advice. Tune in to learn why stepping back, reassessing your strategy, and seeking help can lead to long-term success.

Key Takeaways:

• Hard work doesn’t always equal profit for cleaning business owners.

Perfect for cleaning business owners looking to reshape their strategies and boost profitability

• Avoid saying yes to every customer and learn to set boundaries.

In this episode, Louise and Diane discuss the recruitment process for cleaning businesses. They talk about the best time of year to recruit, where to advertise job openings, and the importance of building relationships with potential resources. They also share their recruitment processes and offer tips for training new hires. The conversation emphasizes the need to recruit the right candidates who align with the business's values and to provide thorough training to ensure success.

The conversation is about the Domestic Cleaning Industry Awards, which are held annually to recognize and celebrate the achievements of domestic cleaning businesses. The awards aim to give recognition to the industry and promote excellence in various categories. The conversation covers the different award categories, the judging process, and the importance of self-nomination. It also mentions the upcoming in-person awards ceremony and the opportunity for networking and celebration.

In this conversation, Louise and Diane discuss the best vacuum cleaners for different cleaning needs. They explore the pros and cons of various types of vacuums, including canisters, uprights, corded, cordless, bagged, and bagless. They also touch on the importance of using the right attachments and the value of investing in higher-quality vacuums for professional cleaning services. The conversation highlights the need for a balance between performance, durability, and cost when choosing a vacuum cleaner.

In this conversation, Louise and Diane discuss the best vacuum cleaners for different cleaning needs. They explore the pros and cons of various types of vacuums, including canisters, uprights, corded, cordless, bagged, and bagless. They also touch on the importance of using the right attachments and the value of investing in higher-quality vacuums for professional cleaning services. The conversation highlights the need for a balance between performance, durability, and cost when choosing a vacuum cleaner.

***there is some slight sound issues in this podcast***

In this episode, Louise and Diane discuss the differences between employing a team and using self-employed contractors in a cleaning business. They debunk myths and provide insights into the decision-making process. They emphasise the importance of considering the business model and the need for consistency in service. They also address topics such as training, uniform, client requirements, and the risk of contractors stealing clients. The conversation concludes with a discussion on sick pay and the financial considerations of employing a team.

In this episode, Louise and Diane discuss the differences between employing a team and using self-employed contractors in a cleaning business. They debunk myths and provide insights into the decision-making process. They emphasize the importance of considering the business model and the need for consistency in service. They also address topics such as training, uniform, client requirements, and the risk of contractors stealing clients. The conversation concludes with a discussion on sick pay and the financial considerations of employing a team.