Are you still quoting prices on the fly or “going with your gut”? If so, there’s a good chance your cleaning business is losing money—without even realizing it.

In this episode of the Profit Cleaners Podcast, Brandon Schoen and Brandon Condrey unveil their proven pricing system—eight years in the making—that has helped scale their business to millions in annual revenue. Whether you're new to the industry or have been operating for years, one thing is clear: inconsistent pricing leads to inconsistent profits.

Tune in to discover:

• Why pricing by square footage beats hourly rates for recurring services
• How to create predictable profits by using a flat-fee model
• The psychology of time management—and how it helps your team work more efficiently
• How to collect and leverage competitor pricing data to stay ahead in your market
• Why a pricing system is key to delegating sales, increasing conversions, and scaling your business with confidence
  
  
  

Whether you’re a solo cleaner winging it or a seasoned operator still undercharging out of fear, this episode will slap some logic and structure into your pricing—and help you finally charge what you’re worth. Listen now!

Ready to stop winging it and start winning it? Grab the Profit Cleaners Pricing Tool and steal the system that built a multi-million dollar cleaning business. For a limited time, get a free strategy session with Brandon Condrey to review your numbers and set up your business for sustainable, profitable growth.

Highlights:

• (01:29) – The Profit Cleaners' powerful pricing tool and what makes it unique
• (02:42) – Why flat-fee pricing delivers consistent customer expectations and higher margins
• (03:50) – The downside of hourly rates and how they affect profitability
• (07:23) – Using operational data to calculate team time targets and optimize performance
• (08:31) – How Parkinson’s Law and toothpaste psychology can make your cleaners faster and your margins fatter
• (10:50) – Understanding your market: how to compare apples to apples in pricing
• (11:41) – The benefit of modeling a proven system versus trying to build your own from scratch

Links/Resources Mentioned:

• Profit Cleaners Website 
• Watch the FREE Masterclass: https://profitcleaners.com/masterclass)
• Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/

Is that $20 fee really worth losing a $7,000 customer?

In this episode of the Profit Cleaners Podcast, Brandon Schoen tackles a common mistake that’s quietly costing cleaning business owners thousands—charging customers extra for skipped cleans or changes in service frequency.

Sparked by a lively debate in the Profit Cleaners Facebook community, Brandon breaks down why prioritizing short-term profits over long-term relationships can sabotage your brand’s growth. Backed by real data and examples from his own highly successful cleaning business, he shares a better approach: focus on customer lifetime value, build remarkable experiences, and create loyal, long-term clients.

In this episode, you’ll learn:

• Why customer retention matters more than minor service fees
• How to calculate and protect lifetime customer value (LTV)
• The hidden ROI of surprise-and-delight moments
• When to be flexible, when to set boundaries—and how to do both smartly
• How premium service leads to long-term profitability
  
  
  

Whether you’re just starting out or looking to scale, this episode will shift your mindset and give you practical tools to build a resilient, customer-first business.

Want to learn how top cleaning businesses create lasting customer loyalty? Join thousands of others in the Profit Cleaners Facebook Group or visit profitcleaners.com to access tools, coaching, and strategies for building a high-retention, premium brand.

Highlights:

• (02:26) Why charging extra for skipped cleans might be hurting your business more than helping it
• (04:45) – Understanding the lifetime value (LTV) of a recurring cleaning customer
• (07:58) – Handling bad reviews with proactive service (and turning them into 5 stars)
• (09:59) – What kind of story is your brand telling? Cheap vs. premium experiences
• (11:48) – Scripts and systems to handle skipped cleans without damaging the relationship
• (15:00) – Are you making deposits or withdrawals in your customer relationships?
• (15:23) – Final thoughts: How to build brand loyalty that outlasts your competition

Links/Resources Mentioned:

• Profit Cleaners Website 
• Watch the FREE Masterclass: https://profitcleaners.com/masterclass)
• Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/

Are you still manually reviewing competitor feedback? You run the risk of falling behind because  your biggest competition is leveraging AI to gain market insights in just minutes.

In this episode of the Profit Cleaners Podcast, Brandon Schoen and Brandon Condrey share a practical and forward-thinking approach to competitive research using artificial intelligence. Recorded live at a recent Profit Cleaners event, this episode introduces two highly effective tools that are transforming how cleaning business owners analyze the market and make data-driven decisions.

You’ll discover how to extract and evaluate Google reviews from competing businesses, identify customer sentiment trends, and generate clear, actionable insights without sifting through spreadsheets for hours. The Brandons also discuss how these tools are being used in their own business to track KPIs, visualize growth metrics, and improve team efficiency—all while keeping operations streamlined and focused.

This episode is your step-by-step guide to modernizing your market research process and staying ahead of the curve in a rapidly evolving industry. 

Listen now and start making smarter, faster business decisions with the power of AI!

Highlights:

• (00:51) Why you should read your competitors’ reviews — and how to automate it with AI
• (04:26) How PhantomLocal converts Google reviews into usable CSV files.
• (07:51) Leveraging Julius AI to uncover patterns and business insights
• (09:57) Recognizing what customers love through 5-star review patterns
• (14:57) Creating review trends and customer sentiment graphs in minutes.
• (18:22) Automating reporting and KPI analysis for better team visibility
• (22:18) Staying up to date with AI through curated tools and channels like Skill Leap AI
• (24:32) Empowering your team with AI tools to increase efficiency and customer satisfaction

Links/Resources Mentioned:

• Profit Cleaners Website 
• Watch the FREE Masterclass: https://profitcleaners.com/masterclass)
• Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/

What does it truly take to launch a new cleaning business location and generate $13,000 in revenue within the first two weeks?

In this episode of the Profit Cleaners Podcast, Brandon Schoen and Brandon Condrey share an inside look at their recent market expansion into Las Cruces, New Mexico. From initial planning and hiring challenges to strategic marketing and operational execution, they walk through the critical steps, hard-earned lessons, and surprising outcomes of the launch.

Gain insight into how:

• the team secured a physical office to rapidly boost local SEO
• they leveraged community partnerships and free cleanings to build brand presence
• they handled setbacks such as staffing issues and billing disruptions

Whether you're prepping for your first expansion or scaling your operations to the next level, this episode delivers real-world lessons, practical strategies, and a few well-earned laughs along the way. Listen now!

Highlights:

• (00:05) Why podcasting takes a backseat to building a real business
• (01:10) The Las Cruces launch goals: 200 bi-weekly customers and a branded car
• (02:26) Why giving away free cleans is weirdly profitable
• (03:46) Early hiring mistakes — and how to course-correct quickly
• (06:41) The Google My Business hack that got them ranked instantly
• (09:22) Website SEO confusion — and why location-specific pages matter
• (13:05) Leveraging local partnerships with real estate pros
• (14:39) How one five-star review can unlock five new clients
• (17:00) Launch delays, billing issues, and how to stay on track
• (21:12) How to negotiate favorable commercial lease terms
• (25:07) Managing a location remotely — and effective
• (27:06) The 90-day target: Adding 8 bi-weekly clients per week
• (31:22) Top 3 takeaways: Planning, patience, and relationship-building

Links/Resources Mentioned:

• Profit Cleaners Website 
• Watch the FREE Masterclass: https://profitcleaners.com/masterclass)
• Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/

In this episode of the Profit Cleaners Podcast, Brandon Schoen and Brandon Condrey are joined by Grin and Rochelle Alan — two real estate investors who made a bold pivot into the cleaning industry by acquiring an underperforming cleaning business rather than starting from scratch.

You’ll hear how their background in flipping properties gave them a unique lens to identify opportunity in the cleaning space, and how they used creative deal structures, like seller financing and clawback clauses, to mitigate risk during the acquisition process.

Grin and Rochelle share how they transitioned from managing rental portfolios to managing two cleaning teams — one for short-term rentals and another for residential clients. Learn how they implemented Profit Cleaners’ systems, streamlined operations, and began scaling with confidence, all while navigating team training, customer retention, and operational handoffs.

If you’ve ever considered buying a cleaning business — or want to understand the key steps in scaling one quickly and sustainably — this episode is for you. Listen now!

Highlights:

• (01:17) Transitioning from real estate to cleaning business
• (04:32) Why buying a business can accelerate success faster than building from zero
• (06:35) How they selected cleaning as their industry of choice — and what made it scalable
• (08:57) Operating short-term rental vs. residential cleaning teams efficiently
• (11:11) Identifying operational inefficiencies in the acquired business
• (16:03) Financing the acquisition: SBA loans, seller terms, and the power of a clawback clause
• (22:45) Implementing the Profit Cleaners training and systems post-acquisition
• (30:09) Transitioning the team to a 3-person cleaning system — and how it improved efficiency
• (36:36) Using culture, training, and incentives to drive growth and retention
• (40:32) The importance of complementary strengths in business partnerships

Links/Resources Mentioned:

• Profit Cleaners Website 
• Watch the FREE Masterclass: https://profitcleaners.com/masterclass)
• Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/

In this episode of The Profit Cleaners podcast, Brandon Schoen and Brandon Condrey share their firsthand experience on expanding into a new market successfully. They break down the essential steps for researching a new location, identifying key opportunities, and building a strong customer base from day one.

From leveraging real estate professionals and local networks to implementing strategic marketing initiatives, The Brandons discuss how to position your business for success in a competitive landscape. They also reveal key insights on hiring, local SEO, and customer acquisition to ensure a seamless launch.

Whether you're expanding an established business or launching in a brand-new market, this episode is for you. Tune in now!

Looking to expand your cleaning business with a proven strategy? Get expert guidance and access to step-by-step frameworks in The Profit Cleaners Mastermind. Visit profitcleaners.com/masterclass  to learn more and start scaling your business today.

Highlights:

• (01:10) – The role of realtors and community leaders in market expansion.
• (02:52) – The competitive advantage of reliability and professionalism.
• (05:40) – Creative ways to integrate cleaning services into home buying packages.
• (07:30) – The importance of competitor research in identifying market gaps.
• (09:50) – Evaluating market potential: Key indicators of a thriving economy.
• (13:15) – Best practices for hiring and training teams in a new location.
• (15:30) – How to use review cleans to boost brand credibility and SEO.
• (18:45) – Local marketing strategies that create strong brand awareness from the start.

Links/Resources Mentioned:

Profit Cleaners Website 

Watch the FREE Masterclass: https://profitcleaners.com/masterclass)

Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/

In this episode of The Profit Cleaners podcast, Brandon Schoen and Brandon Condrey drop some massive news that could 10X your cleaning business in 2025—an exclusive live mastermind event that takes you behind the scenes of their $5 million cleaning empire.

The Brandons pull back the curtain on their Albuquerque-based operation, revealing how their systems, AI-powered sales strategies, and industry secrets have helped students double, triple, and even 10X their businesses. Plus, they tackle the importance of networking, overcoming bottlenecks at every stage of growth, and why some cleaning business owners stay stuck for 10+ years while others scale effortlessly.

If you’re serious about scaling your business, saving years of trial and error, and maybe even seeing how 70 cleaners manage to show up without losing their minds, this is the episode (and event) for you!

Limited spots available! Secure your place at the live event now!

Highlights:

• (01:15) – The power of networking and learning from top industry professionals
• (02:31) – Breaking through revenue ceilings and scaling beyond common barriers
• (03:00) – How AI-driven sales and automation are transforming cleaning businesses
• (04:10) – Exclusive behind-the-scenes insights into a high-performing operation
• (05:20) – The importance of real-world experience in optimizing business systems
• (06:52) – Building strategic partnerships and fostering lasting business relationships
• (08:29) – Why taking action now can save years of trial and error
• (10:24) – Proven success principles for rapid business growth

Links/Resources Mentioned:

• Profit Cleaners Website 
• Watch the FREE Masterclass: https://profitcleaners.com/masterclass)
• Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/

In this episode of the Profit Cleaners podcast, Brandon Schoen and Brandon Condrey discuss how to overcome limiting beliefs and leverage an abundance mindset to grow and scale your cleaning business. The Brandons share powerful insights on how to thrive in a competitive market by utilizing modern technology, focusing on customer experience, and differentiating yourself from long-established competitors.

Through their own experience of building a multi-seven-figure business in a fragmented market, they demonstrate that you don’t need a massive customer base to achieve success. The episode highlights the benefits of embracing competition, understanding the needs of your target market, and identifying areas where your competitors fall short.

You’ll learn how to stand out in your market, attract clients, and use innovative strategies to dominate the cleaning industry, no matter how saturated your area may seem. Tune in now!

Highlights:

• (02:15) Why an abundance mindset is crucial for success in the cleaning industry.
• (03:10) How to calculate the number of customers needed to reach seven figures in revenue.
• (06:00) The advantage of competing against established businesses.
• (08:40) How analyzing competitor reviews can inform your business strategy.
• (11:30) The benefits of collaborating with competitors and viewing the market as a shared opportunity.
• (13:00) Why creating a unique value proposition can help you stand out from the competition.
• (16:10) How leveraging technology can enhance your customer experience and streamline operations.
• (17:30) The importance of focusing on customer experience to differentiate your business.
• (19:40) Why focusing on what you do best is key to building a successful business.

Links/Resources Mentioned:

• Profit Cleaners Website 
• Watch the FREE Masterclass: https://profitcleaners.com/masterclass)

Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/

Ever wondered what the Super Bowl and your cleaning business have in common? More than you think!

In this episode of the Profit Cleaners podcast, Brandon Schoen and Brandon Condrey share powerful strategies for business owners to accurately predict sales revenue and build a winning team—using insights from the world of professional sports.

Drawing inspiration from NFL coaching tactics, the Brandons discuss how top teams like the Philadelphia Eagles analyze game footage to refine performance. They reveal how cleaning business owners can adopt a similar approach by reviewing sales call recordings to identify opportunities for improvement, boost conversion rates, and achieve sustainable growth.

You will learn how to create a sales "playbook," conduct effective role-playing sessions, and develop data-driven dashboards to track key performance indicators (KPIs). With practical advice on managing sales teams, handling customer objections, and setting measurable goals, this episode offers a comprehensive guide to driving predictable business success.

Whether you're leading a cleaning company or managing a sales team in any industry, tune in to discover actionable techniques to enhance your business performance and take your revenue forecasting to the next level!

Highlights:

• (01:20) The importance of adopting a Super Bowl-winning mindset to achieve business success.
• (02:28) How analyzing both your own and competitors' performance can lead to better business strategies.
• (04:35) Why recording and reviewing sales calls as a team is crucial for improving sales techniques.
• (05:25) How "inspect what you expect" applies to tracking sales performance and growth.
• (06:55) The importance of asking open-ended questions to keep sales conversations productive.
• (07:16) Why reviewing both successful and failed sales calls helps refine sales strategies.
• (08:50) How practicing difficult customer scenarios prepares teams for real-world challenges.
• (12:28) The benefits of predicting customer responses and using data to forecast revenue.
• (13:47) How tracking metrics like call-to-close ratios and conversion rates boosts sales efficiency.
• (18:42) Why repetition and practice are essential for building a championship sales team.
• (20:01) How consistent training and sales call reviews lead to predictable business success.

Links/Resources Mentioned:

• Profit Cleaners Website 
• Watch the FREE Masterclass: https://profitcleaners.com/masterclass)
• Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/

In this episode of the Profit Cleaners Podcast, Brandon Schoen and Brandon Condrey, alongside special guest Ty Shiffler, explore a fundamental yet often overlooked principle in sales—the power of agreement.

Successful sales professionals understand that opposition creates resistance, while agreement fosters trust and engagement. They delve into practical techniques for aligning with customers, handling objections effectively, and structuring conversations in a way that leads to higher conversions and stronger client relationships.

Key topics include:

• Strategic responses to pricing concerns
• The importance of positioning agreement before negotiation
• How simple adjustments in language can significantly impact sales outcomes

Through real-world examples and sales roleplays, they provide actionable insights that can be applied immediately in both business and everyday interactions.

For those seeking to enhance their sales strategy, improve customer rapport, and drive long-term business growth, this episode is a must-listen.

For access to additional sales strategies, expert insights, and coaching resources, visit profitcleaners.com and discover methods to elevate business performance and customer relationships.

Highlights:

• (00:44) – Understanding why agreement is essential in sales and negotiation
• (02:45) – Roleplay exercises demonstrating agreement-based sales techniques
• (03:59) – Overcoming pricing objections without discounting value
• (04:52) – The impact of collaborative communication on customer trust
• (07:17) – How relatability and likability influence purchasing decisions
• (09:39) – Optimizing sales conversations through strategic questioning
• (12:57) – Differentiating between confidence and persuasion in sales
• (15:10) – Aligning pricing strategies with perceived customer value
• (15:35) – Practical ways to implement agreement strategies across business interactions

Links/Resources Mentioned:

• Profit Cleaners Website 
• Watch the FREE Masterclass: https://profitcleaners.com/masterclass)
• Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/

Guest Links:

• Ty’s LinkedIn
• Ty’s Facebook