The Business of Cleaning

By Janitorial Manager

What's The Business of Cleaning about?

The Business of Cleaning Podcast is your number one source for information on the commercial cleaning industry. We release new episodes monthly with successful personalities in the industry and cover the topics that matter the most to your organization.

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The Business of Cleaning episodes:

04.24.2024
Community Involvement: How Cleaning Companies Can Drive Social Change
Jason Davis found himself trapped in the monotonous routine of his dream job in banking, enduring the daily grind of 9:00 am to 5:00 pm. The toll of this predictable work schedule eventually convinced him that it wasn't the right...
03.27.2024
Museum of Clean: Exploring the Past, Present, and Future of the Cleaning Industry
In the mid-1980s, Don Aslett made a pivotal stop at the Edison Museum en route to a Boy Scout jamboree, where he conceived the vision of establishing a museum dedicated to cleanliness. He envisioned a space that would pay homage...
02.28.2024
From Flatline to Fresh Start: Cleaning for Health
Joel Craddock's first experience in the commercial cleaning industry came from his church, where he made $0.25 an hour. The job taught him hard work and responsibility from a young age. If he woke up, he knew that his job...
01.17.2024
Connecting Company and Customer Values for Success
In 2001, Steven Harper made the decision to leave the corporate world after working for several fortune 500 companies. He chose to start his own commercial cleaning company, Spectrum Building Services of America. His goal was to build a company...
12.20.2023
Best of 2023: Our Best Conversations From Our 2023 Guests
As 2023 comes to a close, we want to take a moment to express our gratitude to our incredible BOC community. Join us in celebrating our top conversations of the year with our 'best of' episode. Stay tuned for more...
11.29.2023
Scaling Success: Insights From a 50-Year Industry Expert, Mark Anderson
Mark's industry expertise is unique. He provides an in-depth breakdown of cross-selling and upselling in this episode, discussing how cleaners can better serve their customers. He stated that "people don’t realize they’re leaving money on the table with current customers."...
10.18.2023
Adapting and Thriving: Commercial Cleaning Sales Today
Over the past three years, sales approaches have witnessed a profound transformation, catalyzed primarily by the seismic impact of the 2020 pandemic. In this evolving landscape, MJ Mrga, Manager of Business Development for GDI Services, underscores the paramount importance of...
09.20.2023
Leveraging Social Media for Hiring in the Commercial Cleaning Industry
Like numerous businesses, Imperial Cleaners faced setbacks during the pandemic, particularly in staffing qualified candidates. With a population exceeding one million in Nova Scotia, the company needed to expand its horizons beyond provincial borders to locate and hire the right...
08.17.2023
The Business of Cleaning (Trailer)
08.16.2023
Investing in Success: The Impact of Training in Commercial Cleaning
Training is crucial for a successful cleaning operation. This month, Brant Insero, ISSA’s Sr. Director of Global Education, discusses training trends and increased company investment in training programs. He also highlights how public perception has improved, leading to greater respect...
07.19.2023
Creating & Living the Lifestyle You Desire as a Commercial Cleaning Business Owner
When Ken Carfagno entered the cleaning industry in 2005, he had $160,000 in debt. Listen as Ken discusses how he remained determined to eliminate this staggering debt. Despite finding success with his business, Ken was working 70-hour work weeks and...
06.23.2023
Building a Sustainable Future: Betco's EnviroZyme Probiotic Solutions Lead the Way
In this edition, Scott Prather, Senior Regional Manager for BETCO Corporation unveils their groundbreaking product EnviroZyme Probiotic Solutions products. A probiotic that lasts 21 days on surfaces and is environmentally friendly. Scott guides us through the research and development of...
05.26.2023
Building Company Culture Vital to Retention Success
In this episode, Edwin Eaton shares his strategies to building a positive company culture that leads to employee retention. Instead of promoting customer reviews, he promotes his employees on the company’s social media and sells his customers on his employees....
04.27.2023
Inside the Kennedy Collective: Creating Opportunities in the Commercial Cleaning Industry
In this month's episode, Valerie Reyher introduces us to The Kennedy Collective and how they provide an all-inclusive approach to employment opportunities in the Commercial Cleaning Industry. Valerie Reyher started with The Kennedy Collective 28 years ago as a college graduate...
03.31.2023
The Janitorial Manager Story
In this month's episode, we caught up with the Founder and President of Janitorial Manager, Archie Heinl. During the episode, we discuss the founding of Janitorial Manager and the many solutions JM provides to elevate cleaning organizations across the globe....
01.25.2023
The Ins and Outs of Payroll
To kick off the year, host Halie Morris sat down with the Owner of Payroll Select, Mark Miller, to talk about the dos and don'ts of payroll you should be considering for your commercial cleaning business. Learn more about Mark: https://www.linkedin.com/in/mark-miller-81269251/ Learn...
11.01.2022
Stop Sabotaging Your Own Change Initiatives: Create Employee Buy In Instead
In this BoC podcast episode, Podcast Coordinator, Halie Morris, speaks with Jared Loar, an account manager for Janitorial Manager, regarding the effects of implementing change in the janitorial workplace. Jared is right on the front line when it comes to...
09.15.2022
Why Leadership is Actually the Key to Employee Retention with Mike Sawchuk
Mike Sawchuk, from Sawchuk Consulting, goes into detail about the effects of leadership on employee retention. Host: Halie Morris | Guest: Mike Sawchuk A cleaning business will never succeed without strong leadership and an employee will never stay with a company...
05.24.2022
Easy to Implement Habits for Data Security with Oliver Greive
Not talked about enough with business strategy is how you maintain data and cyber security, but it’s no less important than your sales, marketing, and services. What steps are you taking to make sure your business is safe? We sat down...
04.19.2022
Addressing Employee Retention with Ben Walker
The difficulties of managing employee retention have only been highlighted more in the last few years as tolerance for undesirable work climates drops and employees demand more competitive compensation. Follow our conversation with Ben Walker on the Business of Cleaning podcast...
03.22.2022
Clean Up Your Marketing: Getting Started with Stacy Tennyson
In order to land new contracts, marketing is vital for the success and growth of your business. It establishes a presence among your target customer base and allows you to create brand authority, both of which are necessary for the...
02.15.2022
Educate, Train, and Certify Cleaning Excellence with Mark Warner
It’s not easy to set yourself apart in the cleaning industry, validate the pricing of your services, and maintain a high standard of clean. We sat down with Mark Warner on the latest Business of Cleaning episode to talk about...
01.18.2022
How to Utilize LinkedIn for your Jan-San Business with Justin Clark
An opportunity sits in front of you and there is no price, but your time and commitment for claiming it. LinkedIn is a free resource and Justin Clark sat down to talk about how it helps leaders take their cleaning...
12.21.2021
Janitorial Manager Looks Back at ISSA 2021 with Archie Heinl
Here’s a quick look back at ISSA Show North America 2021 as experienced by the JM team. Archie Heinl is the President of Janitorial Manager and has been working in the software-as-a-service space for many years. Through long years of dedication...
11.09.2021
Employee Retention in a Difficult Employment Market with Terell Weg
From difficulties with staffing to the desire to improve company culture, good employee retention is a must, but how do you make yours the best it can be? I sat down with Terell Weg to find out. Terell Weg is the...
10.19.2021
Purchasing Groups: NSA Breaks Down Why You Should Join a GPO
Whether you’re new to the industry or just starting out you’ve likely at least heard purchasing groups mentioned. We sat down with one such group to give you an idea of why you might want to join. This month’s episode is...
09.21.2021
Improve Customer Retention Through Effective Communication with Corinne Zudonyi
When it comes to communicating the latest processes, keeping up to date with the news, and maintaining open lines of communication, CleanLink.com knows what they’re doing. So we sat down with Editor-in-Chief, Corinne Zudonyi, to talk about how you can...
08.17.2021
Continuous Process Improvements Help Meet Increasing Cleaning Standards at the University of Toledo
Between high standards and the difficulties caused by the pandemic, cleaning companies have had to learn the true meaning of change. We sat down with the University of Toledo’s custodial team to talk about how they’re working hard to meet...
07.20.2021
Make Great Company Culture a Part of Your Strategy with Jenean Perelstein
Have you thought about how your culture impacts your business’s success? More than likely you’ve heard many people stress culture and you’ve probably even done so yourself, but what are you really doing to ensure that you have a positive...
06.15.2021
Rethink Your Cleaning Solutions with Dan Schmidt and Zac Miner
If you’re not putting much thought into your cleaning solutions, you should be. The truth is that your employees and customers care and a good choice can make a big difference in the quality of job you provide. Dan Schmidt is...
05.18.2021
Improve Your Employee Retention with Jason Morris
Welcome to the new schedule of the Business of Cleaning podcast! It can be hard to find qualified applicants, but it can be even harder to keep them. If you found a valuable employee then you know that they have the...
05.04.2021
The Business of Cleaning Podcast Takes a New Approach
The Business of Cleaning is a collection of great cleaning professionals that you may not have had the privilege of listening to yet and a set of topics picked to help you grow and strengthen your cleaning business. Since there’s...
04.27.2021
Building Great Leadership: Using Change as an Opportunity with Mike Derryberry
Embracing change as a leader is one of the true telling moments of your career. Are you using a difficult situation as an opportunity or are you floundering around for answers? Mike Derryberry is the owner and Chief Visionary Officer for...
04.20.2021
Building Great Leadership: Using Delegation to Create Growth with Mike Derryberry
A great leader understands the importance of sharing the workload and responsibility and knows the right time to let someone else’s expertise take over. Mike Derryberry of Compass Cleaning Solutions tells us about his experiences. Mike Derryberry is the owner and...
04.13.2021
Building Great Leadership: They’re Made, Not Born with Mike Derryberry
Leaders are not born, they’re made. We sat down with Mike Derryberry to talk about what makes a good leader. Mike Derryberry is the owner and Chief Visionary Officer for Compass Cleaning Solutions. Established in 2004 Compass has consistently taken the...
04.06.2021
Building Great Leadership: Establishing Your Purpose with Mike Derryberry
Good leadership is paramount to good business. The first thing you have to do as a leader is to establish your purpose. Mike Derryberry is the owner and Chief Visionary Officer for Compass Cleaning Solutions. Established in 2004 Compass has consistently...
03.30.2021
Make Your Business Known with a Good Marketing Strategy with Sam Riegsecker
Do you have a marketing strategy for your cleaning business? Our team sat down to talk about the ins and outs of a modern marketing strategy and why it’s vital for growth! Sam Riegsecker is becoming a familiar face amongst our...
03.23.2021
Making an Impact: Is Your Business Cleaning for a Reason? with Debbie Sardone
Debbie Sardone is a brand pioneer, creating "first to market" categories in unlikely places. Her nonprofit Cleaning For A Reason (an ISSA Charities program) is the largest cleaning for cancer charity in the world. Debbie turned a cleaning job into a...
03.16.2021
Is Your Business Volunteering? The Benefits of Giving Back with Jill Kellermeyer-Kegler
Running a cleaning business can be stressful, but community service offers you the chance to take a mental break, grow your network, and raise employee retention at the same time. Jill Kellermeyer-Kegler is the Director of Business Development for Janitorial Manager....
03.09.2021
Why You Should Keep Networking as a Business Owner with Amanda Villarreal
Running a cleaning business takes a lot of work and most of your time is likely focused on improving the trade, your employees, and your customers, but are you continuing to network and connect to your community, or are you...
03.02.2021
Why Strategy Matters More Than Ever When Building a Plan to Thrive with Eric Kurjan
Have you thought about your strategy recently? We have and we sat down with the strategy expert, Eric Kurjan, to get expert advice on how you can give your business the advantage and set it up for success long-term. Eric Kurjan...
02.23.2021
Use Great Leadership to Strengthen Your Brand and Grow with Todd Hendricks Jr.
At the forefront of every great business is great leadership and if you’ve been neglecting the leadership of your company then are great repercussions that you may realize. Think you’re already there? Then, here is simply some food for thought...
02.16.2021
5 Ways to Generate New Business with Sam Riegsecker
Paying for leads can be expensive and generating new business is hard work! We pulled together a shortlist that will help you do that for little to no cost. Sam Riegsecker is the Marketing Manager at Janitorial Manager. You may recognize...
02.09.2021
Make Facebook Groups a Resource for Your Business with Sam Riegsecker
Having a Facebook account is now extremely commonplace, but Facebook has evolved beyond the usual company pages and share posts. Facebook groups are becoming a more popular place for like-minded people to congregate, often in the thousands, to generate ideas...
02.02.2021
Improve Your Management Approach with Ralph Peterson
Leading and managing successfully can be difficult to nail down, especially when in-person seminars are few and far between right now. We sat down with someone who’s expertise in management in the cleaning industry to help you refine your own...
01.26.2021
Why Industry Groups are Important for Growth with Todd Hopkins
There are many things you can do to strengthen your business within the cleaning industry and we can all agree that knowledge is power. Instead of reaching around the dark, many are utilizing their network and joining industry groups in...
01.19.2021
How to Improve Your Remote Hiring Process with Jamie Rofkar
Recruitment and hiring are never easy, but recently, there seems to be new challenges. Health is a bigger concern than ever and adjusting to meeting new demands and guidelines is difficult at best. So we asked our very own HR...
01.12.2021
Why Work with a Cleaning Franchise Company with Todd Hopkins
No matter how much the world changes, some things will remain relatively true. For example, starting a cleaning business is hard work. It takes a lot of knowledge, resourcefulness, skill, and connectivity to succeed. There are various ways an ambitious entrepreneur...
01.05.2021
Season 2 Trailer: Continuous Connections
Welcome back to the Business of Cleaning, a podcast with seasoned industry guests from all over. Our goal is to pull together an abundance of advice that helps other cleaning professionals diversify themselves and feel confident in their jobs. We've started...
12.29.2020
S1.5E5: Retention and Engagement: Improve Your Leadership Approach
It’s what we focus so much of our time and effort to develop and while it’s not the only solution to increase retention and engagement of employees, there’s no doubt that it’s a heavy hitter. So what is the right...

What's The Business of Cleaning about?

Download our free app to listen on your phone

The Business of Cleaning episodes:

Community Involvement: How Cleaning Companies Can Drive Social Change

Museum of Clean: Exploring the Past, Present, and Future of the Cleaning Industry

From Flatline to Fresh Start: Cleaning for Health

Connecting Company and Customer Values for Success

Best of 2023: Our Best Conversations From Our 2023 Guests

Scaling Success: Insights From a 50-Year Industry Expert, Mark Anderson

Adapting and Thriving: Commercial Cleaning Sales Today

Leveraging Social Media for Hiring in the Commercial Cleaning Industry

The Business of Cleaning (Trailer)

Investing in Success: The Impact of Training in Commercial Cleaning

Creating & Living the Lifestyle You Desire as a Commercial Cleaning Business Owner

Building a Sustainable Future: Betco's EnviroZyme Probiotic Solutions Lead the Way

Building Company Culture Vital to Retention Success

Inside the Kennedy Collective: Creating Opportunities in the Commercial Cleaning Industry

The Janitorial Manager Story

The Ins and Outs of Payroll

Stop Sabotaging Your Own Change Initiatives: Create Employee Buy In Instead

Why Leadership is Actually the Key to Employee Retention with Mike Sawchuk

Easy to Implement Habits for Data Security with Oliver Greive

Addressing Employee Retention with Ben Walker

Clean Up Your Marketing: Getting Started with Stacy Tennyson

Educate, Train, and Certify Cleaning Excellence with Mark Warner

How to Utilize LinkedIn for your Jan-San Business with Justin Clark

Janitorial Manager Looks Back at ISSA 2021 with Archie Heinl

Employee Retention in a Difficult Employment Market with Terell Weg

Purchasing Groups: NSA Breaks Down Why You Should Join a GPO

Improve Customer Retention Through Effective Communication with Corinne Zudonyi

Continuous Process Improvements Help Meet Increasing Cleaning Standards at the University of Toledo

Make Great Company Culture a Part of Your Strategy with Jenean Perelstein

Rethink Your Cleaning Solutions with Dan Schmidt and Zac Miner

Improve Your Employee Retention with Jason Morris

The Business of Cleaning Podcast Takes a New Approach

Building Great Leadership: Using Change as an Opportunity with Mike Derryberry

Building Great Leadership: Using Delegation to Create Growth with Mike Derryberry

Building Great Leadership: They’re Made, Not Born with Mike Derryberry

Building Great Leadership: Establishing Your Purpose with Mike Derryberry

Make Your Business Known with a Good Marketing Strategy with Sam Riegsecker

Making an Impact: Is Your Business Cleaning for a Reason? with Debbie Sardone

Is Your Business Volunteering? The Benefits of Giving Back with Jill Kellermeyer-Kegler

Why You Should Keep Networking as a Business Owner with Amanda Villarreal

Why Strategy Matters More Than Ever When Building a Plan to Thrive with Eric Kurjan

Use Great Leadership to Strengthen Your Brand and Grow with Todd Hendricks Jr.

5 Ways to Generate New Business with Sam Riegsecker

Make Facebook Groups a Resource for Your Business with Sam Riegsecker

Improve Your Management Approach with Ralph Peterson

Why Industry Groups are Important for Growth with Todd Hopkins

How to Improve Your Remote Hiring Process with Jamie Rofkar

Why Work with a Cleaning Franchise Company with Todd Hopkins

Season 2 Trailer: Continuous Connections

S1.5E5: Retention and Engagement: Improve Your Leadership Approach