🚨 This week on OWNR OPS, Austin Gray sits down with Doreen Acuya, co-founder of OpenPhone, to talk about their game-changing integration with Jobber—and why it’s about to streamline operations for thousands of contractors.

🔧 They break down:

• Why personal phones are killing your team’s efficiency

• How OpenPhone’s shared numbers + AI call tagging help you delegate smarter

• What the Jobber integration means for CRM syncing, job tracking, and call summaries

• The systems Doreen recommends to stop being the bottleneck and finally scale

If you’re building a service business or managing a growing team, this episode is your blueprint to better communication, fewer missed calls, and owning your time.

🎙 Guest: Doreen Acuya
Role: Co-Founder, OpenPhone

• Linkedin: www.linkedin.com/in/darynakulya/
• X: https://x.com/darynakulya
• Website: https://www.openphone.com/podcast

🔥 Mentioned in This Episode📲 Try OpenPhone for smarter business communication: https://get.openphone.com/ownr-ops 📋 Level up with Jobber: go.getjobber.com/ownrops📈 Back-office pros: DialedIn Bookkeeping🚀 Digital marketing built for trades: Stryker Digital http://stryker-digital.com/?el=oo

📰 Sign up for the OWNR OPS Newsletter:Weekly growth tips from real 7-figure service OWNRS → ownrops.com/newsletter

🎧 Listen on your favorite platform:Apple Podcasts | Spotify | YouTube

💬 Drop your thoughts in the comments—what tool has helped you delegate smarter?

#OpenPhone #Jobber #ServiceBusiness #HomeService #OWNROPS #CRM #BusinessTools #Trades #Contractors

How do you build a recognizable brand in the home service space—from scratch?

Alex Lathery shares his journey from zero clients and free projects to co-founding the now-thriving Cincinnati Painting Co.

This episode is a must-listen if you're building in the local service space and want real talk on:

• How to pick a business name that helps you rank on Google
  

• Balancing bold branding with simple clarity
  

• Why your website should convert in 5 seconds
  

• The 3-month process behind one of the cleanest service biz websites we've seen
  

• When to not spend money on websites, logos, or SEO
  

Whether you're at $0 or $1M+, there’s something in this episode for you.

🎙️ Guest: Alex Lathery | Founder, Blue Collar Builds + Co-owner, Cincinnati Painting Co. 📍 Based in Cincinnati | Focus: Branding, Web Design, Local SEO

💡 Ready to brand smarter? Tune in.

This episode is brought to you by:

📈Home Service Software: Jobber is the all-in-one business management software for service businesses. Get 20% off your first 6 months: https://go.getjobber.com/ownerops-spotify

🚀Local SEO: Stryker Digital helps service businesses rank high on Google Search Results: ⁠https://stryker-digital.com/?el=oo⁠

✉️Weekly Newsletter: Want to get the most actionable tips from this episode?

🔔Subscribe for free here: ⁠https://www.ownrops.com/newsletter⁠

#HomeServices #Entrepreneurship #LocalBusiness #SEO #ServiceBusiness #OwnerOps #Podcast

How do you build a recognizable brand in the home service space—from scratch?

Alex Lathery shares his journey from zero clients and free projects to co-founding the now-thriving Cincinnati Painting Co.

This episode is a must-listen if you're building in the local service space and want real talk on:

• How to pick a business name that helps you rank on Google
  

• Balancing bold branding with simple clarity
  

• Why your website should convert in 5 seconds
  

• The 3-month process behind one of the cleanest service biz websites we've seen
  

• When to not spend money on websites, logos, or SEO
  

Whether you're at $0 or $1M+, there’s something in this episode for you.

🎙️ Guest: Alex Lathery | Founder, Blue Collar Builds + Co-owner, Cincinnati Painting Co. 📍 Based in Cincinnati | Focus: Branding, Web Design, Local SEO

💡 Ready to brand smarter? Tune in.

#HomeServices #Entrepreneurship #LocalBusiness #SEO #ServiceBusiness #OwnerOps #Podcast

In this episode of the OWNR OPS Podcast, we speak with Sam Allsopp, the managing partner of Neal Roofing, who’s successfully scaled his business to $25.7M in 2024. Sam reveals his formula for success and shares how he plans to double his revenue in 2025 by tracking key performance indicators (KPIs), optimizing marketing spend, and building a robust operational framework.

Whether you're a roofing business owner, entrepreneur, or simply looking to grow your business, Sam’s insights will help you optimize your marketing efforts and create a scalable business model.

Key Highlights:

✨ How Sam broke down his marketing and sales KPIs for daily execution

✨ The role of data tracking in hitting ambitious revenue goals

✨ The secret to successfully managing a mixed team of subcontractors and in-house employees

✨How Neal Roofing uses multiple marketing channels including Google Ads and Local Services Ads to drive sales

✨The importance of referral programs and how Sam incentivizes clients to generate leads

✨What Sam looks at daily to track and adjust his revenue goals and marketing budget

Sam also shares his vision of growing Neal Roofing to $100M and how he plans to acquire and scale new businesses to reach that goal.

If you’re ready to implement proven strategies for your business, this episode is a must-listen!

Don’t forget to follow the OWNR OPS Podcast for more tips from successful entrepreneurs in the home services industry.

📺 Watching on YouTube? Don’t forget to like and subscribe!

📙Free Service Startup Playbook To Generate Your First $100k: https://www.ownrops.com/playbook

This episode is brought to you by:

Jobber- https://go.getjobber.com/ownerops-spotify

Stryker Digital - https://stryker-digital.com/?el=oo

DialedIn Bookkeeping- https://www.dialedinbookkeeping.com/ownrops

✉️Weekly Newsletter: 🔔Subscribe for free here: https://www.ownrops.com/newsletter

#entrepreneurship #homeservices #smallbusiness #businessgrowth #owneroperator #startups #businessadvice #digitalmarketing #delegation #workforce #entrepreneurjourney #contractors #marketingtips #businesssuccess #offshorehiring #subcontractors #businessstrategy #companyculture #hiringtips #remotework #smbuni #grit #startupadvice #scaleyourbusiness #five-starservice #businessinsights #entrepreneurtips #teamwork

Welcome to another episode of the Owner Operator Podcast! In today's episode, I sit down again with Kriss Bergethon, a seasoned entrepreneur and the founder of SMB Uni, to discuss all things entrepreneurship, business growth, and practical advice for those starting out in the home services industry.

Kriss has built multiple successful businesses, and in this conversation, we dive deep into the strategies that helped him grow his ventures—from starting in the trenches to scaling rapidly. Whether you're considering entering the home service industry or you're already in it, we share invaluable insights that can help you fast-track your success.

📙Free Service Startup Playbook To Generate Your First $100k: https://www.ownrops.com/playbook

🔑 Here’s what we cover in this episode:

✅How an aging workforce in industries is opening up new opportunities for fresh entrepreneurs.

✅How leveraging relationships with contractors, property managers, and subcontractors expands business.

✅Why digital marketing, delivering five-star service, and leveraging reviews are essential for getting your business off the ground.

✅How hiring back-office support and outsourcing key tasks helped grow the business without burning out.

✅Kriss’s approach to using remote workers for tasks like marketing and bookkeeping.

✅His new platform, SMB Uni which offers courses, resources, and a community to support business growth.

✅Our strategies, challenges, and how we navigated early-stage growth.

This episode is a great mix of sharing stories, asking the tough questions, and offering practical, real-world advice that will help any entrepreneur succeed.

#entrepreneurship #homeservices #smallbusiness #businessgrowth #owneroperator #startups #businessadvice #digitalmarketing #delegation #workforce #entrepreneurjourney #contractors #marketingtips #businesssuccess #offshorehiring #subcontractors #businessstrategy #companyculture #hiringtips #remotework #smbuni #grit #startupadvice #scaleyourbusiness #five-starservice #businessinsights #entrepreneurtips #teamwork

📺 Watching on YouTube? Don’t forget to like and subscribe!

This episode is brought to you by:

📈Home Service Software: Jobber is the all-in-one business management software for service businesses. Get 20% off your first 6 months: https://go.getjobber.com/ownerops-spotify

🚀Local SEO: Stryker Digital helps service businesses rank high on Google Search Results: https://stryker-digital.com/?el=oo

✉️Weekly Newsletter: Want to get the most actionable tips from this episode?

🔔Subscribe for free here: https://www.ownrops.com/newsletter

Join me as I share my journey of launching a land-clearing business. With years of experience as an entrepreneur, I'll take you step-by-step through my approach to starting a home service business—from identifying my ideal customer to creating a solid plan for operations, sales and marketing, and finance.

📙Free Service Startup Playbook To Generate Your First $100k: https://www.ownrops.com/playbook

🔑 Here’s what we cover in this episode:

✅Why understanding your target market and creating a customer avatar is crucial

✅How I break down my business into three main areas: operations, sales and marketing, and finance

✅The role hiring plays in the early stages of your business and how I approach it strategically.

✅How I stay focused on "scoring touchdowns" and driving revenue in my business

Don’t miss the first episode of this series on starting a service-based business. Whether you're just getting started or looking to take your business to the next level, these episodes are packed with real advice and insights from my experience as an owner-operator.

📺 Watching on YouTube? Don’t forget to like and subscribe!

This episode is brought to you by:

📈Home Service Software: Jobber is the all-in-one business management software for service businesses. Get 20% off your first 6 months: https://go.getjobber.com/ownerops-spotify

🚀Local SEO: Stryker Digital helps service businesses rank high on Google Search Results: https://stryker-digital.com/?el=oo

✉️Weekly Newsletter: Want to get the most actionable tips from this episode?

🔔Subscribe for free here: https://www.ownrops.com/newsletter

In this episode, Simon Turner, who is a very seasoned and savvy entrepreneur. He has built and sold two companies over the last two decades, and he's the type of person who, whenever he commits to something, sees it through and does it.

Simon also shares the theme of building company culture, his thoughts on creating a positive and productive work environment, and how to foster a sense of community and teamwork within an organization.

📙Free Service Startup Playbook To Generate Your First $100k: https://www.ownrops.com/playbook

Here’s what we covered:

✅The importance of going all-in and making a long-term commitment to a business

✅Simon's approach to dealing with challenges and setbacks

✅Building company culture: focus on people and creating a positive work environment

✅The role of resilience and adaptability in entrepreneurship

Simon is an expert at finding the right people for his organizations. Don’t miss out on his powerful insights—listen now and get inspired to achieve success in both your personal and professional life!

#entrepreneurjourney #servicebusiness #entrepreneurship #localbusiness #businessowner #businesstransformation #successstory #worklifebalance #businessgrowth #businessculture #companyculture #entrepreneur #business

🎧 Enjoying the podcast? Leave us a 5-star review on Apple or Spotify!

This episode is brought to you by:

📈Home Service Software: Jobber is the all-in-one business management software for service businesses. Get 20% off your first 6 months: https://go.getjobber.com/ownerops-spotify

🚀Local SEO: Stryker Digital helps service businesses rank high on Google Search Results: https://stryker-digital.com/?el=oo

✉️Weekly Newsletter: Want to get the most actionable tips from this episode?

🔔Subscribe for free here: https://www.ownrops.com/newsletter

In this episode, Nolan Gore, the owner of Top Choice Lawn Care, joins the podcast to discuss his journey into entrepreneurship, his experiences balancing work and family life, and the challenges of managing a growing business.

From early morning recording sessions to navigating the complexities of business ownership, Nolan offers a candid look into his personal and professional life. 

📙Free Service Startup Playbook To Generate Your First $100k: https://www.ownrops.com/playbook

🔑 Here’s what we cover in this episode:

✅Nolan’s daily routine, managing work and family life with four kids.

✅Buying a struggling landscaping business in 2016 and the challenges that came with it.

✅How his company grew from $1.6M to $7M and the leadership lessons he's learned along the way.

Discover how Nolan balances building a thriving business with prioritizing family. Don’t miss out on his powerful insights—listen now and get inspired to achieve success in both your personal and professional life! 

#fromstrugglestomillions  #7msuccess  #businesscomeback  #entrepreneurjourney  #turningfailureintosuccess  #businesstransformation  #successstory  #worklifebalance  #familyandbusiness

🎧 Enjoying the podcast? Leave us a 5-star review on Apple or Spotify!

This episode is brought to you by:

📈Home Service Software: Jobber is the all-in-one business management software for service businesses. Get 20% off your first 6 months: https://go.getjobber.com/ownerops-spotify

🚀Local SEO: Stryker Digital helps service businesses rank high on Google Search Results: https://stryker-digital.com/?el=oo

✉️Weekly Newsletter: Want to get the most actionable tips from this episode?

🔔Subscribe for free here: https://www.ownrops.com/newsletter

On this week’s podcast episode, I sit down with Kent Sheridan, owner of Swift Demo, who pivoted from running a high-end instant coffee startup to building a $1.5M demolition business in just a few years.

Kent shares his unconventional journey from struggling with negative cash flow in a complex manufacturing business to finding success in a simple, service-based trade.

We dive into how he scaled Swift Demo, built a highly profitable team, and overcame the challenges of starting from scratch—twice.

📙Free Service Startup Playbook To Generate Your First $100k: https://www.ownrops.com/playbook

Here’s what we covered:

✅ How Kent transitioned from the coffee industry to selective demolition and why simplicity wins.

✅ The B2B sales approach that helped him land key remodeler contracts and grow his client base.

✅ The importance of persistence in cold outreach—how he turned multiple rejections into a $40k+ client.

✅ Why Kent keeps his business model lean with low overhead, high margins, and premium pricing.

✅ The "Valley of Despair" in business—how to push through slow seasons and trust the process.

If you’re looking to start or grow a service business with high-profit potential, this episode is full of practical insights from someone who’s built a thriving company from the ground up.

🎧 Enjoying the podcast? Leave us a 5-star review on Apple or Spotify!

This episode is brought to you by:

📈Home Service Software: Jobber is the all-in-one business management software for service businesses. Get 20% off your first 6 months: https://go.getjobber.com/ownerops-spotify

🚀Local SEO: Stryker Digital helps service businesses rank high on Google Search Results: https://stryker-digital.com/?el=oo

✉️Weekly Newsletter: Want to get the most actionable tips from this episode?

🔔Subscribe for free here: https://www.ownrops.com/newsletter

On this week’s podcast episode, I sit down with Andy Garrett, owner of Garrett Excavating, who grew his excavation business from a truck, trailer, and skid steer to a $6M operation in just a few years.

🚜 Learn How To Grow Your Excavation Business In The Dirt Crew Skool Group ➡️ https://www.skool.com/bluecollarbuilders/about?ref=cb4b78efab814a368045faa98d07c76a

Andy shares how he and his dad started the company, the pivotal moments that accelerated their growth, and the key hires that allowed them to scale without burning out. From bidding on their first big commercial project to building a strong leadership team, this episode is packed with lessons for service business owners.

📙Service Startup Playbook To Generate Your First $100k: https://www.ownrops.com/playbook

Here’s what we covered:

✅ How Andy and his dad went from small residential jobs to landing six-figure commercial projects.

✅ The first key hires that helped him step out of day-to-day operations and focus on growth.

✅ The importance of building a repeatable lead generation system (SEO, Google reviews, and cold outreach).

✅ Why he shifted to a full-site development model and how he strategically uses subcontractors to scale.

✅ How Andy structures his leadership team, pays his key employees, and fosters a strong company culture.

If you’re looking to grow your excavation or service business the right way, this episode is full of actionable insights.

🎧 Enjoying the podcast? Leave us a 5-star review on Apple or Spotify!

This episode is brought to you by:

📈Home Service Software: Jobber is the all-in-one business management software for service businesses. Get 20% off your first 6 months: https://go.getjobber.com/ownerops-spotify

🚀Local SEO: Stryker Digital helps service businesses rank high on Google Search Results: https://stryker-digital.com/?el=oo

✉️Weekly Newsletter: Want to get the most actionable tips from this episode?

🔔Subscribe for free here: https://www.ownrops.com/newsletter