OWNR OPS Podcast

In this episode of the OWNR OPS Podcast, I host Marlena Spiegeler. Marlena is the co-owner of G&M Outdoor Services in Big Lake, Minnesota. She is the Office Operations Director for G&M and oversees all HR, Payroll, Bookkeeping, Scheduling, Finance, and everything else office operations.

Many listeners have asked me recently, "If I hire someone to help me with the back office operations of my business, what responsibilities should they be focusing on?"

If you're looking to hire someone to help you with the back office operations of your business, you'll want to listen to this WHOLE episode!

Marlena shares what roles/responsibilities she was handling when she and Garrett started the business and also shares how her roles & responsibilities have changed as they've grown to $5mm.

Topics we cover:

-Scheduling

-Payroll

-Bookkeeping

-Job Costing

-How To Use Jobber To Run An Efficient Back Office

If you're an owner operator looking to hire someone to help you with your back office, you'll want to give this episode a listen!

And if you're enjoying these episodes, we'd sure appreciate a 5 star review on Apple & Spotify (and a like & subscribe to our YouTube channel!)

Thanks again for all the support!

don't forget,

WORK HARD

DO YOUR BEST

NEVER SETTLE FOR LESS

Are you a contractor / local service business owner running around like a chicken with your head cut off? Watch this video!

In this video I answer some questions that were texted to me by one of our podcast listeners.

The questions are listed below:

◦ Need help developing strategies and systems as (listener) is feeling pulled in too many different directions with lack of consistent cash flow

How to juggle bidding, looking at jobs, operating, maintenance, etc as owner/operator and when to start hiring subs/employees?

In this video, I provide my answers to these questions asked by an early stage solo owner operator of a local excavation / grading business

Keep in mind, this is only one opinion — but I answer these questions stating how I approached these questions inside my own business

I hope my answers can be helpful to other solo owner operators out there who are struggling to find enough time in the day for everything!

In this episode I host Logan Robison, a Short Term Rental Cleaning Business Owner. He shares how he's grown his business from $5k - $30k / mo after quitting his full time job.

Since our last episode he has:

1. Quit his full time job

2. Specialized in AirBnb Cleans ONLY

3. Hired a GM to run operations

4. Set a cold outreach goal of 10 new prospects per day

5. Implemented quality control system

6. Set the vision to become the BEST AirBnb Cleaning business in NW Arkansas

Stay tuned for the full episode to hear how Logan has implemented a strategy to grow from 5k - 30k per month!

If you're enjoying these episodes, we'd also appreciate a 5 Star Review on Apple & Spotify.

Subscribe to the OWNR OPS Weekly Newsletter to get actionable weekly growth tips for your local service business: ownrops.com/newsletter

Like & subscribe to our YouTube Channel: youtube.com/@theownerop

Same Day Turn: https://www.samedayturn.com

X Profile: https://x.com/LoganARobison

Work Hard

Do Your Best

Never Settle For Less

In this episode of the OWNR OPS Podcast, I interview Baird Kleinsmith, the Sultan of Storage.

Baird bought his first self storage property in 2021 and has since grown the portfolio to 9 properties & $2.6mm of annual revenues.

What's more impressive is this business kicks off close to $900k per year in annual cash flow while being manage by an offshore team in Latin America

Baird shares with us:

1. how he bought his first self storage property

2. deal structure, financing terms, how much cash he brought to the table

3. how he bought the 2nd property

4. how he manages his team with offshore talent in Latin America

5. how every U.S. business owner can leverage remote talent in Latin America for $1500 / mo or less

6. tactical advice for how to hire offshore - payment, expectations, talent available, etc.

Show notes:

Tools Baird Uses:

1. DialPad - AI powered customer intelligence & team communication

2. Notion - documenting SOPs

3. Google Drive - storage

4. Melio - Intelligent Bill Pay Services

Brandon Dixon, the Owner Operator of Cleaner Streets, joins me in this episode. Brandon shares his story about transitioning from playing professional baseball into the world of small business entrepreneurship after acquiring a street sweeping business in California.

We talk:

-why Brandon decided to buy a small business

-deal structure

-how he found a street sweeping business

-focusing on the "Fundamentals"

-taking massive action

-starting before you feel "qualified"

-and much more!

Tune in to this episode to see how this former MLB Player dove head first into the world of local service business ownership!

Thanks to our sponsors:

Stryker Digital helps local service business owners rank #1 on Google through powerful SEO. visit stryker-digital.com to learn more

LSM helps local service business owners get more jobs through paid ad strategies & unlimited content creation. Visit localservicemarketers.com to learn more.

Welcome back to The Owner Operator Podcast where I host other SMB owners who are building local service businesses. In this episode, I host Casey McDaniel again after he made his first acqusition:

We talk about:

-Deal size

-Why he chose acquisition as a growth strategy

-How he structured the deal

-What SBA lender he used

-Purchase Price

-Curveballs he wasn't expecting

-The first 3 things he did after closing

-How he kept the employees on

And more!

If you like these episode, please make sure to leave us a 5 Star Review below!

We hit 35,000 listens! Thank you so much for your ongoing support of the OWNR OPS Podcast!

In this episode, I will share with you 3 updates

Podcast & Brand Update

Free Giveaway

OWNR OPS Content Is All Free

To enter the free giveaway, follow the 5 steps below

Subscribe to our YouTube Channel

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Work Hard

Do Your Best

Never Settle For Less

In this episode, I am hosting Bodhi Gallo again. Bodhi being the co-founder of Stryker Digital, where they specialize in SEO, he is going to give you local SEO tips that you can implement into your own local service business. We break down what you can do today, to optimize your Google My Business Profile for your business in your own local market, no matter what market you're operating in nor what service you're offering. Stick around and find out what you can implement in your business today!

In this episode I am hosting Bodhi Gallo! Bodhi is the co-founder of Stryker Digital, they specialize in SEO. Get ready to receive some local SEO tips that you can implement into your own local service business! We breakdown what you can do as a business owner to optimize your Google My Business Profile in your own local market, no matter the market / service you are operating in! I hope you stick around and find out how you can get more leads!

Andy walker is hosted in this episode! Andy is the co-founder of Stryker Digital, they specialize in SEO'S services for home service businesses! In this episode, we delve into how they are getting us to the top of the search results in our home state. Enjoy this episode learning about SEO's services for small local home service businesses.