In this BoC podcast episode, Podcast Coordinator, Halie Morris, speaks with Jared Loar, an account manager for Janitorial Manager, regarding the effects of implementing change in the janitorial workplace. Jared is right on the front line when it comes to helping onboard new customers to Janitorial Manager’s software.   

While onboarding, he hears what sort of feedback business owners in the cleaning industry are receiving (the good, the bad and the ugly) when they decide to implement a major change, such as new software, without first going through the proper channels of involving their entire team in the decision-making process.  

Read our blog: COMING SOON 

Find us on your favorite platform: https://anchor.fm/business-of-cleaning

Learn more about the show: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/

Mike Sawchuk, from Sawchuk Consulting, goes into detail about the effects of leadership on employee retention.  

Host: Halie Morris | Guest: Mike Sawchuk   

A cleaning business will never succeed without strong leadership and an employee will never stay with a company that lacks the leadership to provide proper support and a clear mission to follow. One without the other is destined for failure.  

Blog post: https://www.janitorialmanager.com/blog/why-leadership-is-actually-the-key-to-employee-retention/  

Learn more about our show: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/  

BoC Instagram: https://www.instagram.com/boc_podcast/

Not talked about enough with business strategy is how you maintain data and cyber security, but it’s no less important than your sales, marketing, and services. What steps are you taking to make sure your business is safe?

We sat down with Oliver Greive, an Experience Designer I - Research and Strategy for UPMC Health Plan. His experience spans from linguistics to human-computer interaction. Oliver helped us look at cyber security from the end user perspective and offer insight on easily implementable changes we make to increase the safe keeping of important data.  

Learn more about our show: https://bit.ly/3tXRdAz

Have questions or are interested in working with our show? Email us at [email protected].

The difficulties of managing employee retention have only been highlighted more in the last few years as tolerance for undesirable work climates drops and employees demand more competitive compensation.

Follow our conversation with Ben Walker on the Business of Cleaning podcast as we discuss the root causes of high turnover and how to combat them.

Ben has been an educator, consultant, writer, and public speaker within the jan-san industry for nearly 20 years. As a writer, Ben is a columnist for Facility Cleaning Decisions magazine where he shares his observations and insights about issues facing professional cleaning operations. Additionally, he is a blogger and key opinion leader for CloroxPro.

Learn more about our show here: https://www.janitorialmanager.com/the-business-of-cleaning-podcast/

In order to land new contracts, marketing is vital for the success and growth of your business. It establishes a presence among your target customer base and allows you to create brand authority, both of which are necessary for the longevity of your operations.

Stacy Tennyson is one of our sales experts at Janitorial Manager, with a strong background in marketing, SEO, and business growth. We brought Stacy on because one of the first conversations she has with newer business leaders is how to get started with their marketing.

Stacy has owned her own cleaning business and is a rising voice in the jan-san space. We found her episode on the Business of Cleaning March ‘22 episode to be insightful and helpful. If you’d love to get in touch with Stacy to learn about growing your cleaning operations, you can connect to her on LinkedIn or reach out to her at [email protected].

Episode Blog Post: https://bit.ly/3v0zDyt

Learn more about the show: https://bit.ly/3tXRdAz

Questions and guest inquiries go to [email protected].

It’s not easy to set yourself apart in the cleaning industry, validate the pricing of your services, and maintain a high standard of clean. We sat down with Mark Warner on the latest Business of Cleaning episode to talk about ways you can.

Mark Warner is the National Sales Manager for the Bullen Companies in Folcroft, Pennsylvania, and has served as the Education Manager for ISSA’s Cleaning Management Institute.

Mark’s responsibilities have included running training seminars throughout the country and further developing the Certified Custodial Technician programs. As an industry professional for over 30 years, a past member of the ISSA Board of Directors, and a CIMS Certified Expert, Mark is the expert to talk to about education, training, and certification in the Jan-San industry.

Learn more about the episode: https://bit.ly/3sHGhZj

Learn more about the show: https://bit.ly/3tXRdAz

If you have questions or are interested in being a guest, email us at [email protected].

An opportunity sits in front of you and there is no price, but your time and commitment for claiming it. LinkedIn is a free resource and Justin Clark sat down to talk about how it helps leaders take their cleaning operations to the next level.

Justin Clark is the VP of Sales at Kelsan, one of the first Jan-San distributors in East Tennessee and based out of Knoxville. Kelsan is one of the largest distributors for its region and boasts maintaining healthy and mutually-beneficial customer relationships.

Justin himself is a rising star on LinkedIn, despite all of his protests. While he may not have the largest follower count, he does have an impressive amount of engagement on the platform and has truly turned it into a relationship builder.

More About the Episode: https://bit.ly/3GEDdTJ

More About the Podcast: https://bit.ly/3tXRdAz

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Submit any questions, ideas, or guest requests to us via [email protected].

Here’s a quick look back at ISSA Show North America 2021 as experienced by the JM team.

Archie Heinl is the President of Janitorial Manager and has been working in the software-as-a-service space for many years. Through long years of dedication and a willingness to work with customers to find a solution, he’s developed a great reputation as a reliable and compassionate leader.

Janitorial Manager is a robust software solution built specifically for the cleaning industry to help streamline and more efficiently manage operations. It’s also customizable to your needs and you only pay for what you need. You will then work closely with our account managers and customer success teams to get the system up and running smoothly throughout your business.

Read the blog post/Access the transcript: https://bit.ly/3FxTn0F

Learn more about the podcast: https://bit.ly/3tXRdAz

Questions and guest inquiries can be sent to [email protected].

From difficulties with staffing to the desire to improve company culture, good employee retention is a must, but how do you make yours the best it can be? I sat down with Terell Weg to find out.

Terell Weg is the CEO of MSNW Group, based out of Washington. She’s worked within the industry and her family’s business from a young age, starting from the bottom and working her way up through hard work and determination.

MSNW Group is a great example of how powerful cultivating a positive culture and support structure for team members can be. Over the years they have successfully grown their reach to encompass much of the tri-state area. In my conversation with Terell, we go over the history of MSNW Group, how she’s grown as a leader, and how they have managed to connect to their employees and build a desirable work culture.

Read More: https://bit.ly/3C1J8yV

Podcast landing page: https://bit.ly/3tXRdAz

Have any questions or curious about filling a guest spot for 2022? Email us at [email protected].

Whether you’re new to the industry or just starting out you’ve likely at least heard purchasing groups mentioned. We sat down with one such group to give you an idea of why you might want to join.

This month’s episode is fortunate to feature three members from the NSA (National Service Alliance) team. The conversation is led by NSA President, Michael Conrad, with input from Debbie Wakefield, the Director of Member Services, and Ryan LeMire, the Director of Business Development.

Michael has been in the industry for 30 years, primarily working in the supplier and distribution space. He’s also served in a variety of leadership positions, becoming a reliable and trustworthy expert in supply chain management. Debbie has been with NSA for about 13 years and prior to that, she owned her own cleaning business. Ryan, himself, has been with the team for two years and he works specifically to bring on new members.

Read More about this Episode: https://bit.ly/3FY8b9f

Podcast Website: https://bit.ly/3tXRdAz

Questions or interested in joining us as a guest? Email us at [email protected].