Bidding and estimating can feel daunting for newcomers in the janitorial industry. However, it doesn't have to stay that way. Here are a few things I've learned in my nearly 20 years of bidding and estimating.

Is there ever a time to turn down a cleaning account because it is too small? Is there ever a time to terminate a contract with a customer because they are too small?

There was once a time when nearly all schools, both public and private, handled all their cleaning needs with an in-house janitorial staff. However, that has been changing in the last 10 years. In this episode, we discuss how to go about pursuing educational facilities.

If you want to grow your cleaning company into a new geographic market, how should you go about making that happen. In this episode, we explore three possible options.

How do you compensate janitorial managers to push them toward high performance? Here are a few lessons we learned.

website: www.elitebsc.com

Family businesses abound in the janitorial industry. In fact, I'm not quite sure I've seen an industry filled with so many family businesses. Speaking from experience, family business can be the source of tremendous blessing and joy. But if not carefully managed, can be a source of dissension and frustration. In this podcast, I look at 4 principles you can practice to help produce better outcomes for your family business, both at work and at home.

Elite BSC: www.elitebsc.com

CleanTrainU: www.cleantrainu.com

It is easy to get lured into thinking new sales is the best way to get more profit in your cleaning business. There is no doubt that new sales are important. However, existing customers are often an untapped resources for growing your business.

Website: www.elitebsc.com

Here are 5 leadership lessons from the life of Winston Churchill, as highlighted at the end of Paul Johnson's book Churchill. The lessons are applicable to the life of any leader.

When we think about measuring performance in our cleaning companies, we often look at lagging indicators. How did we do in the past? However, we need some indicators - activities we measure - that will help predict how we will do in the future.

The reason people buy products and services is somewhat of a mystery. Sure, there are the obvious reasons that make someone choose one thing over another. But why do they choose the way they do? When you sell janitorial services, what exactly are the buyers looking for to help them make a decision? Is it only price?