Jeff Carmon brings in millions of dollars in new business each year to Frantz Building Services. He also serves as a commercial cleaning industry consultant. He’s found that in order to achieve long lasting customers you have to develop customer loyalty. Jeff resides in Owensboro, Kentucky with his wife.

Since 1971, Dave Thompson has been a part of the commercial cleaning industry. Over his 50+ year career, he has witnessed numerous changes and advancements. Starting as a frontline worker, he moved into sales and eventually found his calling as a professional educator, operating the Academy of Cleaning Excellence.

In 2016, Illissa Figueroa and Ana Chicas McNamara decided to start their own cleaning business despite only knowing each other for six months. Join us as we look at their journey in the cleaning industry, from humbling beginnings to industry success.

Joel Craddock's first experience in the commercial cleaning industry came from his church, where he made $0.25 an hour. The job taught him hard work and responsibility from a young age. If he woke up, he knew that his job expected him to be at work. While in college, Joel worked his way up to an operations manager position for one of the biggest commercial cleaning companies in the Rochester, New York area. In this role he had hundreds of employees reporting to him at just 23 years old. While it was intimidating and a steep learning curve, he accepted the challenge. This opportunity forced him outside of his comfort zone and prepared him for his future as a business owner in the commercial cleaning industry.

In 2001, Steven Harper made the decision to leave the corporate world after working for several fortune 500 companies. He chose to start his own commercial cleaning company, Spectrum Building Services of America. His goal was to build a company where he could leave his mark, instill his core values, and achieve personal and professional balance. While working in the corporate world, he endured 60 to 70-hour work weeks and did not take a vacation for 10 years. He realized that to achieve his goals, he needed to grow not only as a leader but also by acquiring new customers and providing career opportunities for employees. Recognizing that flexibility was crucial, he understood that he had to spend his time working on the business, not just in the business.

As 2023 comes to a close, we want to take a moment to express our gratitude to our incredible BOC community. Join us in celebrating our top conversations of the year with our 'best of' episode. Stay tuned for more amazing content in 2024.