Kendal St Louis, CEO of Ladnek, shares his journey from construction work to a successful commercial cleaning business owner in Trinidad and Tobago. Starting with a side hustle selling snacks, he transitioned to cleaning, growing from a solo entrepreneur to managing over 200 employees. Kendall explores the role of social media, particularly TikTok, has played in helping him build brand awareness and attracting new clients.

Dr. Ian Charlery, owner of A One Cleaning Services in the Cayman Islands, discusses his leadership journey, emphasizing empathy, accountability, and innovation. He transitioned to the cleaning industry after years of working as a police officer. Dr. Charlery highlights the importance of clear communication, continuous training, and employee support. He also shares his experience representing the Cayman Islands in the FIA Motorsport Games and his vision for industry growth and employee well-being.

As 2024 comes to a close, we want to take a moment to express our gratitude to our incredible BOC community. Join us in celebrating our top conversations of the year with our 'best of' episode. Stay tuned for more amazing content in 2025.

Wendy Dietzler, Senior Director of Events & Education for Trade Press Incorporated, emphasizes the importance of Building Service Contractors attending the Clean Buildings Conference on Tuesday, March 25th, and Wednesday, March 26th, in Baltimore, Maryland.

The Clean Buildings Conference (CBC) and NFMT events unite building service contractors, in-house cleaning professionals, and facility managers, offering valuable networking and educational opportunities. Key topics include staffing challenges, recruitment, retention, and the need to support and celebrate workers. Additionally, industry experts will explore the growing impact of AI, automation, and technology, addressing both the opportunities and uncertainties they bring to the cleaning industry.

Bill Dunn spent decades in the wine and spirits business

Ed Nichols, President of The ISSA Show North America discusses why this show is the premier trade show for the commercial cleaning industry, attracting over 600 exhibitors from 23 countries and nearly 13,000 professionals annually. This event acts as an industry barometer, displaying the latest products, innovations, and educational opportunities, and consistently aims to exceed expectations for both attendees and exhibitors.

Networking and in-person connections are a central focus, with curated experiences tailored to various segments within the industry. The educational program has been significantly expanded this year, offering over 170 sessions covering a wide range of relevant topics for extensive learning opportunities. First-time attendees are encouraged to prepare thoroughly by registering early, downloading the mobile app, and utilizing available resources to optimize their time and maximize return on investment.

Matt and Greg Stowe have been with Octoclean since 1989 when their parents founded the business. They spent early mornings and late nights mastering the trade. Today, they oversee more than 60 franchise owners delivering services across Southern California and Arizona. Matt and Greg currently reside in Riverside, California.

Daryl Hicks, an expert in infection prevention and control,

Jeff Carmon brings in millions of dollars in new business each year to Frantz Building Services. He also serves as a commercial cleaning industry consultant. He’s found that in order to achieve long lasting customers you have to develop customer loyalty. Jeff resides in Owensboro, Kentucky with his wife.