It’s the first anniversary of the “10 Minutes to Better Patient Communication” podcast series! We’re proud, and we’re grateful to you our listeners. We’re celebrating Health Literacy Month as well. If you’ve ever wondered what all the fuss is about when it comes to health literacy, this is for you. You’ll learn some of the […]

It’s the first anniversary of the “Ten Minutes to Better Patient Communication” podcast series! We’re proud, and we’re grateful to you our listeners. We’re celebrating Health Literacy Month as well. If you’ve ever wondered what all the fuss is about when it comes to health literacy, this is for you. You’ll learn some of the [...]

How do you communicate with patients with whom it seems you have little in common? You know by now that cross-cultural communication matters to outcomes. But it is complex work that merits support. In this episode, you’ll learn about the easily-overlooked first step in cross-cultural communication. And it’s something you can do on your own. […]

How do you communicate with patients with whom it seems you have little in common? You know by now that cross-cultural communication matters to outcomes. But it is complex work that merits support. In this episode, you’ll learn about the easily-overlooked first step in cross-cultural communication. And it’s something you can do on your own. [...]

The nurse administrator looked at me and said, “Time. Everything is about time.” This episode is about not wasting time in your patient encounter when it comes to education. You’ll learn one way to save time when you’re educating patients, why it works, and how easy it is to do. EPISODE TRANSCRIPT The nurse administrator […]

The nurse administrator looked at me and said, Time. Everything is about time. This episode is about not wasting time in your patient encounter when it comes to education. You’ll learn one way to save time when you’re educating patients, why it works, and how easy it is to do. EPISODE TRANSCRIPT The nurse administrator [...]

During patient education you are often dealing with medical or scientific concepts of great complexity. You already have ways that you like to break these concepts down for your patients. But when it comes to educating people, one size does not fit all. In this episode, you’ll learn 10 different ways you can break down […]

During patient education you are often dealing with medical or scientific concepts of great complexity. You already have ways that you like to break these concepts down for your patients. But when it comes to educating people, one size does not fit all. In this episode, you’ll learn 10 different ways you can break down [...]

Heard about that ‘word gap’? So have we. This episode is to help you improve your communication, even when your patients don’t talk like you do. In this episode, you’ll learn: what all the fuss is about over that gap how it can work against your patient relationships without your noticing 4 things you can […]

Heard about that ‘word gap’? So have we. This episode is to help you improve your communication, even when your patients don’t talk like you do. In this episode, you’ll learn: what all the fuss is about over that gap how it can work against your patient relationships without your noticing 4 things you can [...]