You want to do better with your spoken communication. Who better to turn to than the Ancient Greeks? They knew a thing or two about high-stakes verbal communication. In this episode, you’ll learn the 5 elements of any oral communication what you can learn from that annoying news anchor you can’t stand a quick way […]

You want to do better with your spoken communication. Who better to turn to than the Ancient Greeks? They knew a thing or two about high-stakes verbal communication. In this episode, you’ll learn the 5 elements of any oral communication what you can learn from that annoying news anchor you can’t stand a quick way [...]

When’s the last time you thought about your goals for educating a patient? Really and honestly? As no-brainer as it may seem, you’d be surprised what you can gain from stopping and thinking about your patient education goals. Doing so can save you time and frustration. In this episode, you’ll learn: why thinking about goals […]

Einstein famously promoted the value of curiosity, in life and in scientific endeavor. This episode asks you to try taking an attitude of curiosity–toward patient knowledge. Patient or ‘lay’ knowledge is an important part of patient communication. And wow, does it vary widely. I’m inviting you to think about how you take up and make […]

Sometimes, patient teaching just doesn’t go well. You’re doing what you can, but you can tell you’re not getting through. There is hope! In this episode, you’ll learn why you want to separate your plan from your goals how to pivot in the moment three steps that will shift a patient education that’s not going […]

You know your stuff. This episode is about how you’re using your medical knowledge during patient education. Specifically, you’ll learn about one crucial shift you can make in your language to improve your patient education. EPISODE TRANSCRIPT Hi This is 10 minutes to better patient communication. I’m Dr. Anne Marie Liebel. In this series, I […]

Examining and addressing unconscious biases has become an important goal for many in the medical community. Everyone has it, and the consequences are significant. But addressing it is slow and difficult work. In this episode, you’ll learn: people’s personal fears around unconscious bias people’s concerns about organizations & institutions when it come to discussing unconscious […]

Health literacy is one of the hottest topics in health communication. In this episode, you’ll learn 11 quick things you and your colleagues can do to prepare for patients with low literacy, and help improve all patients’ health literacy. Show Transcript: Hi This is 10 minutes to better patient communication.  I’m Dr. Anne Marie Liebel. […]

Are your metaphors missing some of your patients? In this episode, you’ll learn about: what makes metaphors work the two parts of a metaphor metaphors to avoid Don’t forget to subscribe to us in iTunes, and rate & review!  We read ’em. EPISODE TRANSCRIPT Metaphors and analogies are favored tools of poets — and doctors. […]

Patient misconceptions are one of the most popular topics among the providers Dr. Liebel’s met. It seemed a good place to start the series! In this episode, you’ll learn about: what misconceptions really are and where they come from, how embracing misconceptions can improve patient relationships, making misconceptions your secret advantage in patient education. Don’t […]