In this episode of the Volunteer Nation podcast, Tobi invites Pam Kappelides onto the show to talk about the power of psychological contracts and its critical importance in understanding and managing volunteer expectations within organizations. 

Their discussion uncovers how mismatches between volunteer expectations and their actual experiences can lead to early volunteer turnover and affect volunteer retention; practical tips for organizations to address and prevent breaches in psychological contracts, as well as how organizations can approach volunteer recruitment and more! 

Full show notes: 101. Tap the Power of Psychological Contracts with Pam Kappelides 

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For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at [email protected].