Today we talk about the importance of keeping an eye on your company’s churn numbers. Churn is a term used for the loss of something. There are different types of churn, but today we are going to focus on customer churn. Every business has churn, but an enterprise business should deal with churn differently, than a SaaS business. Today we’ll focus on SaaS business.

We share our tips and takeaways from working with churn numbers. Churn is something a company wants to get a grip on early on in the business. We tell you how to go about that as well as other aspects to keep in mind.

The topics we covered today are:

Why customer churn is important

We invite you to join our Facebook group.  It’s great to have such an incredible group of entrepreneurs out there making it happen every day.  We’d love to hear from you; please feel free to join our Facebook group and share your experiences, challenges, and motivation with us and the rest of Startup Chat community.

We appreciate having your email address at The Startup Chat  because we’ll be sharing some special podcast episodes and other things exclusively with the people on our email list.  Click the link above and fill out the email address box to become part of the community today!

As always, you can hit us up on Twitter @Steli or @hnshah, #thestartupchat.

The post 106: How to Deal With Churn in SaaS appeared first on The Startup Chat with Steli & Hiten.