In today's episode, we discuss how client expectations start at the beginning of the design process. It's imperative to build a good relationship with your client. Make sure you are open, honest, communicative, and direct. This will translate to more business in the future, through referrals or future projects.

In this episode we discuss:

• How to set goals for a client's timeframe while also allowing for situations out of our control.
• How to normalize issues that come up throughout the interior design process.
• Tips for setting client expectations when it comes to a renovation.
• Tactical ways to normalize issues that come up throughout the renovation and design process.
• How to set up great communication and be a good listener and sounding board for your clients.

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