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What do credit union members want from their payments? Is it speed? Convenience? Low costs? Rewards? A warm belly and a pat on the back? In this episode of Payments Nerds, I speak with Lisa Coffey, chief innovation officer at Corporate America Credit Union. We discuss how efficiency and convenience are the two key concepts for credit unions that want to meet customer expectations for payments.
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What do credit union members want from their payments? Is it speed? Convenience? Low costs? Rewards? A warm belly and a pat on the back? In this episode of Payments Nerds, I speak with Lisa Coffey, chief innovation officer at Corporate America Credit Union. We discuss how efficiency and convenience are the two key concepts for credit unions that want to meet customer expectations for payments.
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