Less Chatter, More Matter: The Communications Podcast

#112 Strategies for comms pros to rebuild reputation after a crisis


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Reputation takes years to build and only moments to break... and a lot of the time, it's due to something fairly simplistic that many wouldn't have planned for. In other times, it can be as signficant as a media storm, unethical behaviour or even worldwide crises. 

No matter the issue, the real work comes after the crisis has been managed and dealt with. This is where the reputational recovery starts, and with it, the long-term work of rebuilding trust and restoring credibility.

In this episode of Less Chatter, More Matter, we unpack the critical phases of reputation recovery, alongside giving you five key strategies to help organisations repair their reputations and reset for the future.

With it, we show you how to navigate the recovery phase in a way that effectively rebuilds your brand rep, and sometimes, helps it emerge stronger. So, tune in now for the big tips!

Crisis Communications Virtual Bootcamps 

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Links mentioned in this episode:

  • 90 minute Strategy Power Session
  • Public workshops and training
  • Less Chatter, More Matter - Mel’s book
  • Topic in Ten - have your say!
  • Template packs
  • Change Isn't Hard! - Mel's book
  • Sign up here to the fortnightly mail out of free resources!

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Less Chatter, More Matter: The Communications PodcastBy Mel Loy


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