Less Chatter, More Matter: The Communications Podcast

#127 Communicating process and policy updates in a way that isn't boring


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Not every message we share is exciting, but often, it’s the dull updates that matter most. In this episode of the Less Chatter, More Matter podcast, we dive into how we can turn dry topics like new policies, process changes, or compliance updates into messages that people actually notice, understand, and act on.

We explain why the temptation to send out an “FYI” isn’t enough and why failing to communicate the “boring stuff” well can create risks to operations, reputation, and even legal compliance. We share five practical ways to make sure critical information cuts through the noise, without overwhelming your audience.

You’ll also hear real examples (snake alerts at work, anyone?) and learn how legislation now recognises that poor communication can even pose a psychosocial risk in the workplace.

If you’ve ever struggled to get people to pay attention to policies, procedures, or other “dry” updates, this episode is your reminder that you can make the boring interesting and protect your business at the same time.

Tune in, take some notes, and find out how to turn your next dull update into something that sticks.

Links mentioned in this episode:

  • 90 minute Strategy Power Session
  • Public workshops and training
  • Less Chatter, More Matter - Mel’s book
  • Topic in Ten - have your say!
  • Template packs
  • Change Isn't Hard! - Mel's book
  • Sign up here to the fortnightly mail out of free resources!

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Less Chatter, More Matter: The Communications PodcastBy Mel Loy


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