While a lot of focus is placed on dealerships retaining customers—and rightly so—employee retention should be equally important when reviewing how to improve your store’s profitability. The data is clear: engaging and retaining employees is a must for any successful business. But how can dealerships improve this part of their operations? It starts with understanding the importance of employee engagement and retention, and what today’s workers need to connect to their jobs in a way that benefits them and you.

Want more insight from Steve about optimizing keep your team engaged? Hit play now and listen to his full interview with Corey